Susan Hernandez

Assistant Manager at Everything But Water
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • English -
  • Spanish -

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Bio

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Experience

    • Retail
    • 200 - 300 Employee
    • Assistant Manager
      • Mar 2022 - Present

      Responsible for generating sales, support store manager with recruiting , hiring and training. Prioritize product knowledge and develop strategies for inventory control, product presentation and brand standards. Responsible for generating sales, support store manager with recruiting , hiring and training. Prioritize product knowledge and develop strategies for inventory control, product presentation and brand standards.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Nov 2020 - Mar 2022

      Develop strong focus on customer engagement. Train and develop new hires in areas of back and front of house. Minimize shrink, supervise and train sales team. Execute floor set, promotions and back of house operations.

    • Sales Lead
      • Oct 2018 - Nov 2020

      Supervision of day to day retail opening and closing procedures. Improve overall profitability through an elevated customer experience.

    • Sales Associate
      • Nov 2015 - Oct 2019

      Customer service, operating cash wrap, assisted with floor sets and maintained sales floor standards.Participated in preparation and execution of corporate visits.

  • New Port Pacific Capital Co Inc.
    • North Hollywood, California
    • Property Management Administrative Assistant
      • Sep 2016 - Jun 2017

      Answer phones promptly and professionally, determine the nature of callers and direct callers to destination. Provided direct administrative support to manager. Composed and drafted all outgoing correspondence and reports for manager to residences. Kept organized documentation of residents files. Processed accounts receivable and accounts payable. Provide superior customer service to all tenants, clients, contractors and vendors at all times. Answer phones promptly and professionally, determine the nature of callers and direct callers to destination. Provided direct administrative support to manager. Composed and drafted all outgoing correspondence and reports for manager to residences. Kept organized documentation of residents files. Processed accounts receivable and accounts payable. Provide superior customer service to all tenants, clients, contractors and vendors at all times.

    • Management Intern
      • Aug 2015 - Dec 2015

      Management skills, merchandising placement to maximize sales floor space and provide proper outfitting options for customers. Over seeing the store, learned closing store procedures with the manager, knowledge in high end labels, resealing high end goods, providing customer service. Management skills, merchandising placement to maximize sales floor space and provide proper outfitting options for customers. Over seeing the store, learned closing store procedures with the manager, knowledge in high end labels, resealing high end goods, providing customer service.

Education

  • California State University-Northridge
    Bachelor's of Science, Family and Consumer Sciences/ Apparel Design and Merchandising
    2013 - 2016
  • Allan Hancock College
    Associate's degree, Fashion Studies
    2010 - 2013

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