Susan Henry-Lawrence
Human Resources Business Partner at Denny's- Claim this Profile
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English Native or bilingual proficiency
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Bio
LaShundra Hicks, M.B.A, M.S.L
Susan is awesome and I’m sure her associates thought the same. I worked with Susan for 4 years and during that time I learned a great deal from Susan. I admired her creativity, resilience, and work ethic. As an HR professional often times we have to think outside the box to support the operations as well as support our associate population and Susan mastered that and became a true business partner. A company considering Susan for an HR leadership role will immediately see the value add and appreciate her contributions.
Georgia Glekas
Susan is a positive and inspiring professional. I enjoyed working with her at Atrium Hospitality. She is a well respected manager and leader, who believes in team building. One thing that was remarkable about Susan, was the Back to School Bash she put together for the hotel employees' children. Backpacks and school supplies were given to each child, along with a free haircut/style, and good food and fun activities. Susan definitely made a huge impact.
LaShundra Hicks, M.B.A, M.S.L
Susan is awesome and I’m sure her associates thought the same. I worked with Susan for 4 years and during that time I learned a great deal from Susan. I admired her creativity, resilience, and work ethic. As an HR professional often times we have to think outside the box to support the operations as well as support our associate population and Susan mastered that and became a true business partner. A company considering Susan for an HR leadership role will immediately see the value add and appreciate her contributions.
Georgia Glekas
Susan is a positive and inspiring professional. I enjoyed working with her at Atrium Hospitality. She is a well respected manager and leader, who believes in team building. One thing that was remarkable about Susan, was the Back to School Bash she put together for the hotel employees' children. Backpacks and school supplies were given to each child, along with a free haircut/style, and good food and fun activities. Susan definitely made a huge impact.
LaShundra Hicks, M.B.A, M.S.L
Susan is awesome and I’m sure her associates thought the same. I worked with Susan for 4 years and during that time I learned a great deal from Susan. I admired her creativity, resilience, and work ethic. As an HR professional often times we have to think outside the box to support the operations as well as support our associate population and Susan mastered that and became a true business partner. A company considering Susan for an HR leadership role will immediately see the value add and appreciate her contributions.
Georgia Glekas
Susan is a positive and inspiring professional. I enjoyed working with her at Atrium Hospitality. She is a well respected manager and leader, who believes in team building. One thing that was remarkable about Susan, was the Back to School Bash she put together for the hotel employees' children. Backpacks and school supplies were given to each child, along with a free haircut/style, and good food and fun activities. Susan definitely made a huge impact.
LaShundra Hicks, M.B.A, M.S.L
Susan is awesome and I’m sure her associates thought the same. I worked with Susan for 4 years and during that time I learned a great deal from Susan. I admired her creativity, resilience, and work ethic. As an HR professional often times we have to think outside the box to support the operations as well as support our associate population and Susan mastered that and became a true business partner. A company considering Susan for an HR leadership role will immediately see the value add and appreciate her contributions.
Georgia Glekas
Susan is a positive and inspiring professional. I enjoyed working with her at Atrium Hospitality. She is a well respected manager and leader, who believes in team building. One thing that was remarkable about Susan, was the Back to School Bash she put together for the hotel employees' children. Backpacks and school supplies were given to each child, along with a free haircut/style, and good food and fun activities. Susan definitely made a huge impact.
Experience
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Denny's
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United States
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Restaurants
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700 & Above Employee
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Human Resources Business Partner
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Aug 2021 - Present
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Atrium Hospitality
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United States
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Hospitality
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700 & Above Employee
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Director of Human Resources
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Mar 2016 - Oct 2020
Empowered Human Resources Executive who values the importance of the most valuable asset, Human capital and the interrelation of our human assets with our business plans and goals. Aligning both to achieve growth and success for the business and partnerships. Empowered Human Resources Executive who values the importance of the most valuable asset, Human capital and the interrelation of our human assets with our business plans and goals. Aligning both to achieve growth and success for the business and partnerships.
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John Q. Hammons Hotels and Resorts
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United States
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Hospitality
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200 - 300 Employee
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Accounts Receivable
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Feb 2012 - Feb 2016
Managing Direct Bill Accounts, ensuring they are in good payment status. Pursuing outstanding Payments. Building positive raptor with clients, Providing Excellent Customer Service Ensuring that all Accounting Procedures are adhered to as per audit standards. Managing Direct Bill Accounts, ensuring they are in good payment status. Pursuing outstanding Payments. Building positive raptor with clients, Providing Excellent Customer Service Ensuring that all Accounting Procedures are adhered to as per audit standards.
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Human Resources Operations Manager
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Mar 2009 - Mar 2011
Performed various HR duties, inclusive of sourcing, recruiting ad selecting of associates. On boarding new hires. Developing and implementing training programs. Developing and executing the mentor program for young managers and supervisors. Performed various HR duties, inclusive of sourcing, recruiting ad selecting of associates. On boarding new hires. Developing and implementing training programs. Developing and executing the mentor program for young managers and supervisors.
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Rayberts Food Ltd
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Kingston, Jamaica WI
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Restaurant Manager
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Feb 2006 - Feb 2009
Employed, trained and developed team to achieve Companies goals of delivering Good Customer Service, Quality products and timely delivering of services in a clean, wholesome family environment. Managed fifty (50) Internal Customers, inclusive of three (3) Supervisors and one (1) Administration personnel. I am a Resultant who actualized Company goals and most importantly, always endeavored to lead our Team to understand and take pride in Meeting and Exceeding the expectations of our Customers. Employed, trained and developed team to achieve Companies goals of delivering Good Customer Service, Quality products and timely delivering of services in a clean, wholesome family environment. Managed fifty (50) Internal Customers, inclusive of three (3) Supervisors and one (1) Administration personnel. I am a Resultant who actualized Company goals and most importantly, always endeavored to lead our Team to understand and take pride in Meeting and Exceeding the expectations of our Customers.
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Donald Quarrie High
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Kingston, Jamaica
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Specialist Food and Nutrition Teacher
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Sep 1996 - Jun 2005
Planned and executed lesson plans for Secondary level student. Prepared them for External Examination in courses such as nutrition, finance, family relations, and subjects pertaining to home management. Also served as home room teacher, providing guidance and counseling as well as administrative functions for my home room students. Planned and executed lesson plans for Secondary level student. Prepared them for External Examination in courses such as nutrition, finance, family relations, and subjects pertaining to home management. Also served as home room teacher, providing guidance and counseling as well as administrative functions for my home room students.
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Education
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University of Technology, Jamaica
Bachelor's degree, Restaurant, Hotel and Tourism Management -
University of Technology, Jamaica
3 year Diploma, Institutional Management