Susan Harrell

Senior Director of Operations at Data Ventures
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US
Languages
  • Vietnamese Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Unconscious Bias: Understanding Bias to Unleash Potential
    FranklinCovey
    Aug, 2022
    - Oct, 2024

Experience

  • Data Ventures
    • Manufacturing
    • 1 - 100 Employee
    • Senior Director of Operations
      • Oct 2000 - Present

      Senior Director - since 2012 Plan, direct, coordinate and oversee the day-to-day running of Data Ventures. Work with Senior Leadership team to set the vision and goals for the Company. Develop strategies and implementation plans to improve all aspects of Operations, including new client acquisitions. Instill a culture of customer service and play a leading role in creating and overseeing the organization’s customer retention initiatives. Senior Director - since 2012 Plan, direct, coordinate and oversee the day-to-day running of Data Ventures. Work with Senior Leadership team to set the vision and goals for the Company. Develop strategies and implementation plans to improve all aspects of Operations, including new client acquisitions. Instill a culture of customer service and play a leading role in creating and overseeing the organization’s customer retention initiatives.

  • ACOSTA SALES AND MARKETING, INC. (ACOSTA, INC.)
    • United States
    • Retail
    • 1 - 100 Employee
    • Category Development Manager
      • Aug 1997 - Oct 2000

      Category Development Manager (1998-2000) Responsibilities included developing business reviews, new item introductions and category scorecards for key Suppliers including Heinz and Clorox. Utilized IRI, Nielsen and Spectra for analysis. Category Development Manager (1998-2000) Responsibilities included developing business reviews, new item introductions and category scorecards for key Suppliers including Heinz and Clorox. Utilized IRI, Nielsen and Spectra for analysis.

  • Advanced Marketing, Inc.
    • Event Marketing Specialist
      • Jan 1996 - Aug 1997

      Responsibilities included producing, implementing, and selling event marketing proposals to Manufacturers and Retailers. Successfully coordinated the execution of promotional events such as sweepstakes contests and in-store giveaways. Responsibilities included producing, implementing, and selling event marketing proposals to Manufacturers and Retailers. Successfully coordinated the execution of promotional events such as sweepstakes contests and in-store giveaways.

Education

  • University of North Carolina at Charlotte
    Bachelor of Science in Business Administration, Major in Marketing

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