Experience

China Life Insurance (Singapore) Pte. Ltd.

• Singapore
• Insurance
• 1 - 100 Employee

• Financial Specialist Consultant

  • Jan 2021 - Present



Mosiso Media Co., Ltd

• Strategy & Operation Head

  • May 2020 - Aug 2020

  •Assisted CEO for operating model design, strategy analysis and risk control•Planned and set up Tmall official industry livestream account of Women’s Wear and Global Shopping from scratch. Responsible for daily operations•Worked closely with Taobao Lifestyle, Game channel and Kotra(Korea Trade-Investment Promotion Agency) for their PGC projects planning, on-time delivery and process optimization•Guest speaker for Alibaba Business School •Assisted CEO for operating model design, strategy analysis and risk control•Planned and set up Tmall official industry livestream account of Women’s Wear and Global Shopping from scratch. Responsible for daily operations•Worked closely with Taobao Lifestyle, Game channel and Kotra(Korea Trade-Investment Promotion Agency) for their PGC projects planning, on-time delivery and process optimization•Guest speaker for Alibaba Business School



DHL Customer Solutions and Innovation, Auto-Mobility/FGE

• Business Analyst

  • Nov 2017 - Oct 2019

  •Analyzed AP tire logistics network and initiated new solution based on the sharing economy concept •Led China Tire Logistics Innovation Initiatives and accelerated automation technology implementation in inbound/outbound process•Based with a leading Chinese technology customer as an on-site DHL representative. Responsible for exception management, complaint handling and process optimization. Ad-hoc quotation hit rate increased 22% and supported the bid team that won a customer deal with 3x AFR revenue increase in 4 months



DHL Customer Solutions and Innovation, Fast Growing Enterprises (FGE)

• Intern

  • Jun 2017 - Oct 2017

  •Monitored analyzed and identified opportunities in overall sales performance & pipeline of FGE’s China projects, including reporting, governance and control•Carried out various administrative activities including MBR/QBR arrangement, internal/external deck preparation and claim/budget management for FGE’s Head of Greater China •Monitored analyzed and identified opportunities in overall sales performance & pipeline of FGE’s China projects, including reporting, governance and control•Carried out various administrative activities including MBR/QBR arrangement, internal/external deck preparation and claim/budget management for FGE’s Head of Greater China



Singapore Airlines

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • Aug 2012 - Aug 2016

  •Served various levels of frequent business travelers in business class• Worked in a multi-cultural environment through both colleagues and passengers with effective stakeholder management• Ran duty-free sales on flights, including being the key liaison for Chinese-speaking passengers •Served various levels of frequent business travelers in business class• Worked in a multi-cultural environment through both colleagues and passengers with effective stakeholder management• Ran duty-free sales on flights, including being the key liaison for Chinese-speaking passengers