Susan Hall

Support Worker at Innovations Wiltshire Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Pewsey, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Support Worker
      • Oct 2020 - Present

    • Purchase Ledger Clerk
      • Dec 2017 - Jan 2019

      Checking and allocation of purchase invoices on Verifier, Workflow and Oracle, reconciling statements, submitting invoices for payment and ad hoc duties. Checking and allocation of purchase invoices on Verifier, Workflow and Oracle, reconciling statements, submitting invoices for payment and ad hoc duties.

    • Credit Controller
      • May 2017 - Sep 2018

      Credit control functions in line with Financial Conduct Authorities (FCA) with ad-hoc duties, using in house systems. Chasing for payments on a large ledger, dealing with queries, payment plans, account reconciliation, updating account details. Voice recording, issuing letters/statments. Achievements; Hitachi extended contract several times; targets achieved; FCA compliance Credit control functions in line with Financial Conduct Authorities (FCA) with ad-hoc duties, using in house systems. Chasing for payments on a large ledger, dealing with queries, payment plans, account reconciliation, updating account details. Voice recording, issuing letters/statments. Achievements; Hitachi extended contract several times; targets achieved; FCA compliance

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Jan 2017 - Apr 2017

      Store Manager for a card/gift shop in Hungerford, Managing and developing staff and rotas, holiday and sick leave, working on the shop floor, serving customers, store layout / product presentation. Setting up the tills in the mornings and cashing up at night. Banking, ordering stock, locking up the premises and setting alarm at night. Recruiting and training staff, ensure strict compliance on policies and procedures, repairs and safety was maintained at all times. On hand for any staff issues. Making sure the store makes a profit and that all customers at all times came first.

    • Account sales support
      • Nov 2016 - Jan 2017

      Using sage 1000 raising invoices for stock being set to customers Using sage 1000 raising invoices for stock being set to customers

    • Office Administrator
      • Aug 2016 - Nov 2016

      Office Administrator. Short term interim accounting support for sales and purchase ledger. Using Sage 50. Preparing reports in Excel; stock validation to ensure sufficient stock levels were held. Office Administrator. Short term interim accounting support for sales and purchase ledger. Using Sage 50. Preparing reports in Excel; stock validation to ensure sufficient stock levels were held.

    • Office Administrator/PA to head of Finance/HR
      • Jun 2016 - Aug 2016

      Office Administrator/PA to head of Finance/HR. Providing short term support during peak activity of company transition as a subsidiary of Bayer. Assisting Head of finance/HR in establishing process and procedures. Investigating employees miss paid pension contributions, collection of old debt, arranging Team building/Christmas party, completing excel spreadsheets, dealing with post and any other ad hoc duties. Very confidential role. Office Administrator/PA to head of Finance/HR. Providing short term support during peak activity of company transition as a subsidiary of Bayer. Assisting Head of finance/HR in establishing process and procedures. Investigating employees miss paid pension contributions, collection of old debt, arranging Team building/Christmas party, completing excel spreadsheets, dealing with post and any other ad hoc duties. Very confidential role.

    • United Kingdom
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Office Administrator
      • Dec 2015 - Jun 2016

      Office Administrator for the Purchase Ledger department, checking, coding and entering invoices onto system, checking/processing expenses, preparing invoices for payment run, checking statements, petty cash reconciliation, uploading Pension contributions onto system, reconciling the bank statements daily and any other ad-hoc duties that are required. Office Administrator for the Purchase Ledger department, checking, coding and entering invoices onto system, checking/processing expenses, preparing invoices for payment run, checking statements, petty cash reconciliation, uploading Pension contributions onto system, reconciling the bank statements daily and any other ad-hoc duties that are required.

    • Project Administrator
      • Jul 2014 - Nov 2015

      Fixed term contract to establish revised procedures and governance due to changes introduced by the FCA aligning client documentation with governance requirement. Had to learn and teach brokers how to use a new system. Very confidential role due to sensitive information. Fixed term contract to establish revised procedures and governance due to changes introduced by the FCA aligning client documentation with governance requirement. Had to learn and teach brokers how to use a new system. Very confidential role due to sensitive information.

    • HR Support Adminitrator
      • Mar 2014 - Jul 2014

      HR Support Administrator. Interim fixed term contract. Brought in to migrate a back log of paper HR files onto an electronic system. Complete reference check authentication and in some cases request references. TUPE transfer documentation audit, recruitment interview record. Very confidential role. HR Support Administrator. Interim fixed term contract. Brought in to migrate a back log of paper HR files onto an electronic system. Complete reference check authentication and in some cases request references. TUPE transfer documentation audit, recruitment interview record. Very confidential role.

    • Switzerland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Office Manager
      • Jun 2000 - Mar 2014

      PA support to the depot Branch Manager in his role: Duties included general office administration, diary management, meeting preparation, arranging hospitality and travel, taking minutes and distribution; site management; staff administration, expense claims, local budget administration, and finalisation of monthly company operations reports. Liaison with other department’s directors, managers and staff in the organisation, customers, and stakeholders at all levels. Site facilities services co-ordination which included checking risk assessment and method statements, on site equipment fork lift maintenance, soft facilities, stationery, uniforms, vending machines, cleaning services and waste.• Quality, Safety, Health and Environment (QSHE) and responsible for audits• Purchase/sales reconciliation, accruals, invoice authentication, credit control• Administration of key customer accounts including validation of services delivery• Time sheet management including sickness and holidays • Staff time accounts, raising purchase orders; management of customer account queries• Responsible for financial authorisation for site level of operational expenses and paymentsSuccesses included:  Retained potential lost business and maintained a trusting and excellent service with the customer. This created more revenue for the department also Key account manager for business worth £1.4m per year. From June 2000 to December 2002 I was Projects Administrator, responsible for co-ordination of off-site access for installation of telephony broadcasting systems on client sites. This was a very demanding, focus and busy role. Ordering uniforms and stationery.• Achieved 93% on-time performance and assisting Departmental Manager in ad-hoc duties• Management of customer account queries achieved 100% success in satisfactory closures

    • Senior Office Administrator, Shipping Administrator, PA, Head Cashier,
      • Jan 1981 - May 2000

      Various roles positions including; Shipping administrator - personal effects Foster Wheeler (shipping to FW locations internationally); Senior Office Administrator – Static Control Components; Head Cashier to a building society; Head Cashier - Normans Cash & Carry. I was also the PA to the Director of Helarctos Beron responsible for diary management, travel arrangement, hospitality, account reconciliation, liaising with clients and directors, minuting of company meetings, and general PA duties.

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