Experience

Trimac Transportation

• Canada
• Truck Transportation
• 700 & Above Employee

• Dispatch Manager

  • May 2019 - Present

• Operations Manager

  • Jun 2008 - May 2019

  Oversee and assist in planning, Scheduling and regulating the day-to-day operations for the Toronto and South western Ontario Fuel operations branches. Establish and Maintain the operational systems/procedures to ensure optimization of equipment utilization and manpower to effectively enhance branch profitibilty.• Approve the selection, training and mentoring of Branch required manpower.• Conduct performance evaluations to establish measurable goals• Determine and provide training and training materials as required.• Communicate and provide constructive feedback• Hold associates accountable per branch goals and yearly performance objectives • Strive for more efficient and economical methods of operation/ opportunities for increasing profitability.• Direct the day-to-day activities of the Branch through the traffic supervisors, Maintenance Supervisors and clerical staff• Ensure the proper maintenance and housekeeping of branch premises • Regulate purchases in accordance with company policies and procedures.• Operate within branch budgets • Run financial reports for analysis and make improvement recommendations• Motivate and lead team on all safety initiatives• Process, evaluate, and finalize accident, injury, and cargo loss claims.• Establish and maintain a safety program at the branch that meets company standards, including required reporting, metrics, best practices, and follow up. • Maintain positive relationship with customers.• Maintain branch Customer Centric Focus program• Keep informed of Competitors’ activities and current industry practices and developments.• Conduct authorized relationships with industry and trade associations and the community in the best interests of the Company.• Operating control over drivers and other branch dispatch staff.• Identifying and arranging training for drivers and branch operating staff. Show less

• Traffic Supervisor

  • Jun 2005 - Jun 2008

  • Co-ordinate and organize the dispatch of gasoline tankers to gas stations and airports for the petroleum accounts held by Trimac across the Country. • Managed fuel and ethanol deliveries, based on current tank inventories, previous sales and market trends for customers including Esso, Shell, Chevron, Petro Canada and Macs.• Communicate with both customers and drivers regarding product issues (i.e deliveries, inventories)• Report any service failure issues, driver incidents and customer concerns• Contributed to the decrease in the number of retains and run outs reported. Show less