Experience

Oticon USA

• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Manager

  • Jul 2022 - Present

• Client Systems Support

  • Sep 2009 - Present

  Provide customer support for Oticon software program regarding installation and troubleshooting.Also support installation and networking of NOAH software system that maintains customer patient data and hearing aid fitting history.Support for Bluetooth connection of hearing aids and streaming devices to other Bluetooth devices such as mobile phones and tablets.



PMC Software

• Flemington, NJ

• Programmer Analyst

  • Jan 1985 - Nov 2008

  Design, program, implement, installation, training and documentation of software in the glass and window industry. Among support and creation of many modules for the optimization system, I also created a program to allow customers to cut shapes generated with a CAD system on numerically controlled automatic glass cutting machines. Design, program, implement, installation, training and documentation of software in the glass and window industry. Among support and creation of many modules for the optimization system, I also created a program to allow customers to cut shapes generated with a CAD system on numerically controlled automatic glass cutting machines.