Susan Goepp, MBA
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Bio
Sidney Williams
What impressed me about Susan was her integrity, her hard-working spirit, her will to challenge herself, her desire to learn, and her motivation to be a leader. She was assigned to many critical projects where she had to learn new technologies, which she grabbed pretty quickly and delivered. Susan has excellent communication and presentation skills to bring to any company. I learned many skills by training under her during my first 2 years of facilitating various courses at Tennessee Valley Authority. I can't thank her enough for her time, knowledge, and energy!
Frank Marano
Susan has been the most productive person in our leadership development group. She has a gift of facilitating in a style that is high energy, informative, very practical and fun. I had the pleasure of observing her competence and was amazed at how smooth and practical she was. I highly recommend her as a very seasoned and successful master faciitator. Her professionalism is superior and she is the ultimate team member, always willing to take on assignments and help her colleagues.
Sidney Williams
What impressed me about Susan was her integrity, her hard-working spirit, her will to challenge herself, her desire to learn, and her motivation to be a leader. She was assigned to many critical projects where she had to learn new technologies, which she grabbed pretty quickly and delivered. Susan has excellent communication and presentation skills to bring to any company. I learned many skills by training under her during my first 2 years of facilitating various courses at Tennessee Valley Authority. I can't thank her enough for her time, knowledge, and energy!
Frank Marano
Susan has been the most productive person in our leadership development group. She has a gift of facilitating in a style that is high energy, informative, very practical and fun. I had the pleasure of observing her competence and was amazed at how smooth and practical she was. I highly recommend her as a very seasoned and successful master faciitator. Her professionalism is superior and she is the ultimate team member, always willing to take on assignments and help her colleagues.
Sidney Williams
What impressed me about Susan was her integrity, her hard-working spirit, her will to challenge herself, her desire to learn, and her motivation to be a leader. She was assigned to many critical projects where she had to learn new technologies, which she grabbed pretty quickly and delivered. Susan has excellent communication and presentation skills to bring to any company. I learned many skills by training under her during my first 2 years of facilitating various courses at Tennessee Valley Authority. I can't thank her enough for her time, knowledge, and energy!
Frank Marano
Susan has been the most productive person in our leadership development group. She has a gift of facilitating in a style that is high energy, informative, very practical and fun. I had the pleasure of observing her competence and was amazed at how smooth and practical she was. I highly recommend her as a very seasoned and successful master faciitator. Her professionalism is superior and she is the ultimate team member, always willing to take on assignments and help her colleagues.
Sidney Williams
What impressed me about Susan was her integrity, her hard-working spirit, her will to challenge herself, her desire to learn, and her motivation to be a leader. She was assigned to many critical projects where she had to learn new technologies, which she grabbed pretty quickly and delivered. Susan has excellent communication and presentation skills to bring to any company. I learned many skills by training under her during my first 2 years of facilitating various courses at Tennessee Valley Authority. I can't thank her enough for her time, knowledge, and energy!
Frank Marano
Susan has been the most productive person in our leadership development group. She has a gift of facilitating in a style that is high energy, informative, very practical and fun. I had the pleasure of observing her competence and was amazed at how smooth and practical she was. I highly recommend her as a very seasoned and successful master faciitator. Her professionalism is superior and she is the ultimate team member, always willing to take on assignments and help her colleagues.
Credentials
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DiSC
Advanced ManagementJan, 2014- Nov, 2024 -
Influencer
-Feb, 2013- Nov, 2024 -
Crucial Confrontations
-Jul, 2011- Nov, 2024 -
Crucial Conversations
-Jul, 2009- Nov, 2024
Experience
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Talent trek
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Staffing and Recruiting
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1 - 100 Employee
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Actress
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Oct 2015 - Present
Actress with Jupiter Entertainment filming of "Snapped-Killer Couples" and other crime reenactment. Actress with Jupiter Entertainment filming of "Snapped-Killer Couples" and other crime reenactment.
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Weichert, REALTORS - Advantage Plus
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United States
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Real Estate
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1 - 100 Employee
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Weichert Real Estate Agent
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May 2017 - Present
Weichert REALTORS - Advantage Plus has hired me to help you! I need your help. Do you know of anybody who has a real estate need? If you do, let me know. I'd love to work with them! Email me at: sgoepp@advantagetn.com Weichert REALTORS - Advantage Plus has hired me to help you! I need your help. Do you know of anybody who has a real estate need? If you do, let me know. I'd love to work with them! Email me at: sgoepp@advantagetn.com
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Department Specialist 13
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Jan 2018 - Oct 2018
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Department Analyst
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Jan 2018 - Jun 2018
Working with the Rates and Tariff Section of the Regulated Energy Division of the Michigan Public Service Commission as a Department Analyst.
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Knoxville County Schools
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Knoxville, TN
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Substitute Teacher
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Sep 2014 - Jan 2018
Substitute teaching provided to Knox County School System, with an emphasis on Mathematics and Music. Substitute teaching provided to Knox County School System, with an emphasis on Mathematics and Music.
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Tennessee Valley Authority
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United States
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Utilities
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700 & Above Employee
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Leadership Development Facilitator
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Mar 2009 - Sep 2014
• Volunteering in 2009 led to full time facilitation work in 2010. • Managed the Vital Smarts suite of products for range of TVA employees from front-line to executive levels, including Crucial Conversations, Crucial Confrontations, and Influencer. • In addition, I've led a dozen other classes in the Leadership curriculum, and designed a "Customer Service Success" course that was effectively piloted and offered to IT. • Consultant work for intact groups offering behavioral assessment debriefs (DiSC) has been a highlight for me. Show less
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Pricing Analyst III
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Jun 2006 - Mar 2009
• Pricing duties performed while also volunteering in Leadership Development. • I conducted Distributor Rate Analysis and Cost of Service studies for distributors throughout the TVA valley. • This involved a great deal of detailed analysis, along with people skills when presenting results to Plant Managers for consultation on their rate initiatives.
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Cost/Benefit Analyst; Program Coordinator
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Apr 2004 - Dec 2005
• Demand Side planning analysis for FERC filing was provided, along with project management of the cost/benefit analysis for $20 million budget in organization initiative prioritization. • Demand Side planning analysis for FERC filing was provided, along with project management of the cost/benefit analysis for $20 million budget in organization initiative prioritization.
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Consumers Energy
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United States
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Utilities
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700 & Above Employee
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Supervisor - Cost of Service
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Feb 2001 - Apr 2004
• Provided performance reviews, managing staff of analysts, engineers, technicians, administrative and IT personnel. • Testified at Public Service Commission on rate filing. • Streamlined the process for electric cost studies while using newly engineered data systems, moving from flat file to table driven formats. • Provided a timeline, eliminated redundancies making sure that simultaneous activities allowed for efficient schedule. • Off-sites with the team provided better collaboration for both gas and electric cost of service studies. Show less
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Education
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1993 - 1997
Le Moyne College
Master of Business Administration (MBA), Business Administration and Management, General
Community
