Susan Gitzendanner Pink
Operations Consultant at Imagine, A Center for Coping with Loss- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Jeremy Dubert
Susan hired me at NetJets and was my direct manager for nearly two years. In that time, we established a terrific rapport that enabled us and the rest of our team to achieve great results together and to enjoy doing so. Of Susan's many great qualities as a team member and as a manager, her intelligence, work ethic, integrity, and collaborative spirit especially stand out. She was also unwavering in her passionate advocacy for the NetJets brand, which was quickly instilled in me as a new employee. Susan was a fantastic manager who made it a pleasure to come to work every day. I'd be thrilled to work with her again.
Lauren Ablow Fryefield
As a core member of my team for 12 years, Susan did an outstanding job leading the Prospect and Owner Communications team. She has solid project management skills, an acute attention to detail, and a focus on quality. She seeks professional growth and is always willing to take on new projects. One key initiative was developing the company’s Service Standards to standardize and enhance the level of service provided to NetJets Owners. She took on this overwhelming assignment, working with senior executives across all functions to identify and define each standard, developing the accompanying training program, and launching it company-wide.
Jeremy Dubert
Susan hired me at NetJets and was my direct manager for nearly two years. In that time, we established a terrific rapport that enabled us and the rest of our team to achieve great results together and to enjoy doing so. Of Susan's many great qualities as a team member and as a manager, her intelligence, work ethic, integrity, and collaborative spirit especially stand out. She was also unwavering in her passionate advocacy for the NetJets brand, which was quickly instilled in me as a new employee. Susan was a fantastic manager who made it a pleasure to come to work every day. I'd be thrilled to work with her again.
Lauren Ablow Fryefield
As a core member of my team for 12 years, Susan did an outstanding job leading the Prospect and Owner Communications team. She has solid project management skills, an acute attention to detail, and a focus on quality. She seeks professional growth and is always willing to take on new projects. One key initiative was developing the company’s Service Standards to standardize and enhance the level of service provided to NetJets Owners. She took on this overwhelming assignment, working with senior executives across all functions to identify and define each standard, developing the accompanying training program, and launching it company-wide.
Jeremy Dubert
Susan hired me at NetJets and was my direct manager for nearly two years. In that time, we established a terrific rapport that enabled us and the rest of our team to achieve great results together and to enjoy doing so. Of Susan's many great qualities as a team member and as a manager, her intelligence, work ethic, integrity, and collaborative spirit especially stand out. She was also unwavering in her passionate advocacy for the NetJets brand, which was quickly instilled in me as a new employee. Susan was a fantastic manager who made it a pleasure to come to work every day. I'd be thrilled to work with her again.
Lauren Ablow Fryefield
As a core member of my team for 12 years, Susan did an outstanding job leading the Prospect and Owner Communications team. She has solid project management skills, an acute attention to detail, and a focus on quality. She seeks professional growth and is always willing to take on new projects. One key initiative was developing the company’s Service Standards to standardize and enhance the level of service provided to NetJets Owners. She took on this overwhelming assignment, working with senior executives across all functions to identify and define each standard, developing the accompanying training program, and launching it company-wide.
Jeremy Dubert
Susan hired me at NetJets and was my direct manager for nearly two years. In that time, we established a terrific rapport that enabled us and the rest of our team to achieve great results together and to enjoy doing so. Of Susan's many great qualities as a team member and as a manager, her intelligence, work ethic, integrity, and collaborative spirit especially stand out. She was also unwavering in her passionate advocacy for the NetJets brand, which was quickly instilled in me as a new employee. Susan was a fantastic manager who made it a pleasure to come to work every day. I'd be thrilled to work with her again.
Lauren Ablow Fryefield
As a core member of my team for 12 years, Susan did an outstanding job leading the Prospect and Owner Communications team. She has solid project management skills, an acute attention to detail, and a focus on quality. She seeks professional growth and is always willing to take on new projects. One key initiative was developing the company’s Service Standards to standardize and enhance the level of service provided to NetJets Owners. She took on this overwhelming assignment, working with senior executives across all functions to identify and define each standard, developing the accompanying training program, and launching it company-wide.
Experience
-
Imagine, A Center for Coping with Loss
-
United States
-
Individual and Family Services
-
1 - 100 Employee
-
Operations Consultant
-
Jun 2023 - Present
Responsible for technology systems from identifying and implementing new CRM system to developing and implementing new processes; facilities management, including securing and opening a new location and serving as GC for construction at other site; website maintenance and management; development of annual report; benefits, administration, and contract oversight, including onboarding and offboarding staff. Responsible for technology systems from identifying and implementing new CRM system to developing and implementing new processes; facilities management, including securing and opening a new location and serving as GC for construction at other site; website maintenance and management; development of annual report; benefits, administration, and contract oversight, including onboarding and offboarding staff.
-
-
-
Joseph Pink & Company Plumbing, Heating, Air Conditioning LLC
-
Germany
-
Construction
-
Operations Manager
-
Mar 2020 - Jun 2023
Managed the financials, updated the company website, generated marketing campaigns, researched insurance options to gain a 20% savings, and developed the process to track subcontracted vendors and the related paperwork. Managed the financials, updated the company website, generated marketing campaigns, researched insurance options to gain a 20% savings, and developed the process to track subcontracted vendors and the related paperwork.
-
-
-
Give Back Greetings, Inc.
-
Morrisville, PA
-
Co-founder
-
Aug 2013 - Feb 2020
Developed and executed the business plan for the company to be a niche player in the online personalized card industry. Responsible for sales, marketing, customer service, and financials. Defined the brand strategy, designed the website, established strategic partnerships, determined processes, and produced all marketing materials. Developed and executed the business plan for the company to be a niche player in the online personalized card industry. Responsible for sales, marketing, customer service, and financials. Defined the brand strategy, designed the website, established strategic partnerships, determined processes, and produced all marketing materials.
-
-
-
NetJets
-
United States
-
Aviation & Aerospace
-
700 & Above Employee
-
Vice President, Prospect & Owner Communications (Marketing)
-
Jan 2008 - Apr 2013
Headed a team of marketing directors, managers, and graphic artists in the design and execution of targeted and lifecycle-based communications. Established and enforced brand guidelines, developed new products, negotiated offers and instituted programs from strategic business partners, and managed $2 million budget.
-
-
Director, Owner Communications
-
Jan 2006 - Dec 2007
Enhanced and refined communication processes and deliverables. Assigned leadership of design team, collateral production, and recognition programs. Created the Service Standards.
-
-
Manager, Owner Communications
-
Feb 2001 - Dec 2006
Recruited to create the function to streamline and augment Owner communications. Defined and generated targeted and lifecycle communications.
-
-
-
Deluxe
-
United States
-
Financial Services
-
700 & Above Employee
-
Product Manager
-
Oct 1996 - Jan 2001
Conducted research with referral sources and liaised with field organization to identify new product options. Managed five outsourced product lines. Trained sales personnel at national sales meetings and Level 1 training seminars. Developed direct mail plans and produced collateral materials.
-
-
Manager, Special Projects
-
Oct 1993 - Oct 1996
Managed tax forms product line. Restructured and directed the management of the national account market. Redefined and launched the sales training program.
-
-
Marketing Support Specialist
-
Jun 1991 - Oct 1993
Developed strategies to increase sales to national brand accounts. Identified new business development opportunities with accountants and bankers. Introduced and managed the tax forms product line.
-
-
-
Macy's
-
United States
-
Retail
-
700 & Above Employee
-
Department Manager
-
Sep 1989 - Aug 1991
Managed and trained union staff. Identified inventory trends and communicated them with department buyers, negotiating stock levels for the store. Managed and trained union staff. Identified inventory trends and communicated them with department buyers, negotiating stock levels for the store.
-
-
Education
-
1985 - 1989
Colgate University
BA, Political Science
Community
