Susan Erickson
Sales Manager at OLD WORLD STONE- Claim this Profile
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Experience
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OLD WORLD STONE
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United States
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Construction
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1 - 100 Employee
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Sales Manager
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Mar 2021 - Present
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Market Representative
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May 2018 - Present
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Cosentino North America
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Manufacturing
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200 - 300 Employee
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Account Manager
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Aug 2015 - Present
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Manager - Designer - Sales
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2003 - 2011
Closed after 33 years in business Family Owned Small Business MANAGER: * Supervise 4 salespeople/designers * Day to day operations of running showroom with average sales of 1.6M/Year. * Motivate salespeople with budgets and monthly goals * Handle customer service complaints * Responsible for presentable showroom at all times SALES: * Establish new accounts * Work with multiple builders and retail clients * Field measure, design, quote, sell and order kitchens and bathrooms * Quote and order millwork, windows, doors, and other building materials MARKETING: * Responsible for all marketing for both showroom and lumber yard locations * Produced statement stuffers, email blasts, flyers, and mailings * Organized vendor expos, golf outings, builder breakfasts, customer seminars and employee events * Promoted employee accomplishments and personal milestones Show less
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Inside Sales - Kitchen Designer - Administration
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1996 - 2003
* Family owned business * Front Counter Sales * Cashier * Payable Entry * Estimating, ordering of special order building materials * Order retail stock * Make pick up truck deliveries * Load customers * Kitchen and Bath design 20/20 Software * Implemented Kitzman’s first ever marketing plan * Responsible for presentable retail area at all times. * Family owned business * Front Counter Sales * Cashier * Payable Entry * Estimating, ordering of special order building materials * Order retail stock * Make pick up truck deliveries * Load customers * Kitchen and Bath design 20/20 Software * Implemented Kitzman’s first ever marketing plan * Responsible for presentable retail area at all times.
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Education
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Northern Michigan University
Communication, General -
Guilford High School Rockford Illinois