Susan Doyle

Service Manager at VIRTUS Data Centres
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Bio

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Credentials

  • Certified Fire Marshall (FM)
    Siren Training
    Mar, 2022
    - Nov, 2024
  • ITIL 4 Foundation Level
    AXELOS Global Best Practice
    Jun, 2020
    - Nov, 2024
  • SDI Service Desk Manager - HIGHER MASTERY
    The Service Desk Institute (SDI)
    Jun, 2020
    - Nov, 2024
  • Customer Experience
    The Service Desk Institute (SDI)
    Apr, 2020
    - Nov, 2024
  • ServiceNow Certified System Administrator
    ServiceNow
    Mar, 2020
    - Nov, 2024
  • Accredited Operations Specialist
    Uptime Institute
    Sep, 2017
    - Nov, 2024

Experience

  • VIRTUS Data Centres
    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Manager
      • Nov 2015 - Present

  • Infinity SDC
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Manager
      • Sep 2014 - Nov 2015

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Service Manager
      • Apr 2013 - Sep 2014

  • Cable & Wireless
    • Service Manager
      • Dec 2010 - Mar 2013

    • Team Manager (Sales Support)
      • Apr 2010 - Nov 2010

    • Customer On-Boarding Manager
      • Jul 2009 - Nov 2010

  • Cable & Wireless Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Service Executive
      • Jun 2008 - Jul 2009

    • Order Desk Team Leader
      • Sep 2006 - Jun 2008

    • Order Desk Analyst
      • Jan 2005 - Aug 2006

Education

  • Kingston University
    BA (Hons) Business with Law, Business/Commerce, General

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