Experience

NORTH LOS ANGELES COUNTY REGIONAL CENTER INC

• United States
• 1 - 100 Employee

• Consumer Service Coordinator

  • Nov 2006 - Nov 2019

  Managed caseload (90 +) of developmentally disabled and dual diagnosed adults. Identified, coordinated, monitored appropriate client North Los Angeles County Regional Center (NLACRC) vendored services; group home/independent/supported living placements, day programs, employment, behavioral, day care, respite, attendant care, and transportation. Interfaced daily with clients/families/vendors/conservators/NLACRC agency departments to problem solve, and or to manage client emergencies. Responsible for completing time sensitive federally mandated quarterly/annual home visits, and writing Individual Program Plan (IPP) progress reports and case notes. Coordinated, completed required court documentation such as client diversion programs, progress reports and letters of conservatorship. Assisted to resolve MediCal termination of services due to client SSA/SSI excessive resource limits. Assisted clients with identification of generic resources, advocacy.