Susan Chinn

Communications Program Manager at HMSA
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Contact Information
us****@****om
(386) 825-5501
Location
Honolulu, Hawaii, United States, US

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Experience

    • United States
    • Insurance
    • 200 - 300 Employee
    • Communications Program Manager
      • Nov 2017 - Present

      Identify scope and build inter-departmental schedules for various high level, cross-departmental projects including advertising, print, video and digital components. Identify scope and build inter-departmental schedules for various high level, cross-departmental projects including advertising, print, video and digital components.

    • Office Manager
      • Aug 2012 - Oct 2017

      Managed on-site office for general contractor commercial projects with responsibilities including managing subcontractor contracts, pay applications, change orders and billings. Assumed human resource duties such as employee certifications, payroll, hires and terminations. Managed on-site office for general contractor commercial projects with responsibilities including managing subcontractor contracts, pay applications, change orders and billings. Assumed human resource duties such as employee certifications, payroll, hires and terminations.

    • Marketing and Mailing Director
      • Aug 2011 - Jul 2012

      Collaborated with the United States Postal Service and customers to develop customized and targeted direct mail campaigns while managing the mailing customer support and data processing teams.

    • Marketing/National Accounts Manager
      • Apr 2011 - Aug 2011

      Strategized national sales while leveraging local marketing services and solutions. Ensured the marketing strategy and integrated campaigns aligned with company mission.

    • United States
    • Newspaper Publishing
    • 100 - 200 Employee
    • Circulation Marketing Coordinator
      • Jun 2010 - Feb 2011

      Oversaw commercial print process, from database management to mailing procedures, for non-daily publications. Developed targeted campaigns to retain and increase subscriber base. Oversaw commercial print process, from database management to mailing procedures, for non-daily publications. Developed targeted campaigns to retain and increase subscriber base.

    • Newspaper Publishing
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Dec 2008 - Jun 2010

      Oversaw mailing procedures for direct mail campaigns and total market coverage products while complying with the United States Postal Service regulations.

    • Direct Marketing Manager
      • Aug 2006 - Nov 2008

      Retained subscriber base by building a loyalty program and a recall effectiveness campaign to generate revenue, enhance editorial content and improve newspaper layout.

    • Marketing Program Manager
      • Jun 2003 - Jul 2006

      Oversaw profitable affinity program, achieving 132% of sales quota in 4 months. Implemented ongoing vertical industry partnership to increase exposure to 700,000 potential customers. Oversaw profitable affinity program, achieving 132% of sales quota in 4 months. Implemented ongoing vertical industry partnership to increase exposure to 700,000 potential customers.

    • United States
    • Retail
    • 300 - 400 Employee
    • Marketing Project Manager
      • Nov 1997 - Jun 2002

      Executed marketing projects from machine user interface, design upgrades to website enhancements. Oversaw international and cause marketing efforts. Executed marketing projects from machine user interface, design upgrades to website enhancements. Oversaw international and cause marketing efforts.

Education

  • University of Washington
    BA in Communications
    -

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