Susan Briley
Operations Manager at Tryon Palace- Claim this Profile
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Bio
Credentials
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Notary Public
North Carolina Department of the Secretary of StateFeb, 2016- Nov, 2024
Experience
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Tryon Palace
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Operations Manager
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Nov 2018 - Present
Oversee retail, admissions and security operations at Tryon Palace.
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Retail Operations Coordinator
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Nov 2011 - Mar 2019
Manage the Tryon Palace Museum Store. Train and supervise 25 volunteers who work as salesclerks. Develop merchandise displays. Purchase merchandise. Set, plan, and achieve daily sales goals. Analyze current inventory in relation to mission statement, margin, and age in order to turn inventory to increase cash flow, Store sales, and customer satisfaction.
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Administrative Assistant
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Oct 2010 - Nov 2011
A variety of administrative tasks to include: file management, records management and archiving, electronic file management, data collection and analysis, report compilation and generation, composition and correspondence, photocopying, reception desk coverage, mail processing and distribution, maintain office supply inventory, scheduling of meeting rooms and equipment usage for meetings, minute taking and production, assisted Human Resources, use of state e-procurement system for purchasing of supplies for facilities management. Proficient in Microsoft Outlook, Excel, Word, and Publisher. Show less
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Maola Milk & Ice Cream Company
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Dairy Product Manufacturing
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1 - 100 Employee
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Human Resources Coordinator
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Oct 1994 - Sep 2010
Coordinated and administered benefits for all employees. This included coordinating annual Open Enrollment, 90 day benefits enrollment, and 401k. Maintained current database utilizing ABRA. Assisted employees with HR related questions. Coordinated and administered benefits for all employees. This included coordinating annual Open Enrollment, 90 day benefits enrollment, and 401k. Maintained current database utilizing ABRA. Assisted employees with HR related questions.
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Education
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University of North Carolina at Chapel Hill
BA, Biology, General