Product Owner

• Apr 2021 - Present

Purpose: To manage and coordinate the delivery of client work Accountabilities: • Ensuring client work is delivered on time and to a high standard. • Liaising with clients regarding their projects. • Coordinating the delivery team so each member can operate effectively. • Gathering and reporting relevant project level information to the wider circle as required. Purpose: To manage and coordinate the delivery of client work Accountabilities: • Ensuring client work is delivered on time and to a high standard. • Liaising with clients regarding their projects. • Coordinating the delivery team so each member can operate effectively. • Gathering and reporting relevant project level information to the wider circle as required.

Product Owner

• Jun 2020 - Mar 2021

Susan is responsible for presenting a clear vision of the product from the point of view of the customer, end-user, and stakeholders, then translating that vision into “When?” and “What?” as defined by the planning schedule, and comprehensive user stories. She is then responsible for ensuring these elaborations of user stories are effectively prioritized and estimated to present a timeline of the product. Susan's duties include: - Leading of the scrum team as the Product Owner. - Working closely with Product Management to create and maintain a product backlog according to business values and proposed ROI - Prioritize the features in the Jira Backlog before starting Sprints. - Attending Sprint Planning meetings. - Helping the Scrum Master organize Sprint Review Meetings. - Clearly communicate the Business Requirements to the team. - Look out for market trends and get feedback from stakeholders or customers. - Ensure that the team always has an adequate amount of prior prepared Jira tasks to work on. - Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on these with maximum value that work aligns with product strategy. - Lead planning the product release plans and set the expectation for delivery of new functionalities. - Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals - Research and analyze the market, the users, and the roadmap for the product. - Keep abreast with Agile/Scrum best practices and new trends. Show less

Digital Marketing Manager | Project Manager

• Jan 2020 - Apr 2020

Susan is responsible for the digital marketing strategy for the company as well as the agency clients. Susan runs the day-to-day management of projects and ensure that they are completed successfully. She also manages social media campaigns, content calendars, maintains the company's content, among many other tasks. Susan also measures the effectiveness of various marketing campaigns. WithIn InstaSense Susan is also responsible for the Financial Administration of InstaSense Software Projects for local and international clients. Duties -Manage the content that the agency posts to social media - Develop strategies that drive website traffic - Give input that improves the design, UX, traffic, and content of websites - Create paid campaigns on social media platforms - Maintain consistent brand messaging throughout all platforms - Create email campaigns to target key customers - Use advanced metrics to measure the success of a marketing campaign -Keep up to date on the latest social media trends Some Skills - Great problem-solving skills - Proficient in photo and video editing software such as Adobe - Deep knowledge of design principles - Proficient in MS Office Suite, including Outlook, Excel, and Word. - Ability to identify long term trends in data - Great communication skills - Experience working with various content management systems - Strong project management skills Show less

Executive Assistant | Project Management | Business Development

• Nov 2019 - Apr 2020

Susan is the executive assistant to the CEO, as well as being responsible for communication management for MathU Teaching Emporium, albeit client facing or coordinating project stakeholders. Susan is the executive assistant to the CEO, as well as being responsible for communication management for MathU Teaching Emporium, albeit client facing or coordinating project stakeholders.

Project Manager

• Mar 2019 - Nov 2019

Susan managed several elements of the summit.Project Manager: Conference Production 2019Managing every element of the production of both The Triple Helix Conference as well as The 2019 SA Innovation Summit.This included all elements of conference exhibition and exhibitor management, supplier management, venue, catering and bar management.Project Manager: Conference Partnerships 2019Managing every element of the partnership value-chain from proposal writing, budgeting, through to project scope , MoU and comprehensive project plans and risk management.In her time at the summit she also helped develop various SA Innovation Summit Project structures as such as project planning and invoicing protocols. Show less

Interim Project Coordinater

• Feb 2019 - Mar 2019

Innovation Community Manager

• Jan 2018 - Feb 2019

Susan's role at RIIS broadly included the following:· Strategic management around RIIS’s social media, communication, and reputation management functions.· Strategic advisory roles for RIIS-led, client-facing events (e.g. workshops, cafés, ideation sessions, etc.);· Hosting and facilitation of events, together with client leads;· Management of event administration staff (where appropriate or applicable); and· Coordination and administration of events (where appropriate or applicable). Show less

Executive Assistant | Office Manager | Media Liaison

• Jan 2016 - Apr 2018

Executive assistant to the company CEO.Office Manager - Responsible for the day to day running of the office (admin., cash flow, HR)Social media management and reputation management for the company as well as partner campaigns for entities like SANSA.

Owner

• Jul 2014 - Feb 2016

Partner

• Jan 2015 - Jan 2016

Exclusive Booking Agent | Tour Manager

• Mar 2011 - Jul 2014

Running the day to day "live performance" business of first Elvis Blue and later Dan Patlansky. Social media management and reputation management duties for both artists (media communications, content creation and copywriting) Putting together and managing various tours for Elvis Blue, and Dan Patlansky. (UK and SA) Tour management for Prime Circle Running the day to day "live performance" business of first Elvis Blue and later Dan Patlansky. Social media management and reputation management duties for both artists (media communications, content creation and copywriting) Putting together and managing various tours for Elvis Blue, and Dan Patlansky. (UK and SA) Tour management for Prime Circle