Susan Bonanno
Loan Officer at Synergy One Lending- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Brian Johnson
I had the pleasure of working with Susan on a transaction recently and she went above and beyond for my client. When an issue popped up at the 11th hour she was on top of it working on multiple solutions and back up plans in case the lender couldn't perform. Everything worked out perfect in the end and the client is very satisfied with their new investment property. Susan held the lender's feet to the fire and that made the difference for us.
Leeana McNeilley
Susan and I are members of a networking group and every meeting someone would give a testimonial about her commitment to providing exceptional customer service. When it came time to refinance a property, I reached out to Susan to help with that process. I have worked through this process with multiple loan specialists in the past. Never, through those other processes, did I receive the kind of guidance and attention that I did with Susan. It had never before occurred to me that this process should or could be where the client's best interests were first and foremost. In the future, I will think of no one but Susan for a loan or refinance. And I will urge everyone I know to contact her before going through with any sort of home loan.
Brian Johnson
I had the pleasure of working with Susan on a transaction recently and she went above and beyond for my client. When an issue popped up at the 11th hour she was on top of it working on multiple solutions and back up plans in case the lender couldn't perform. Everything worked out perfect in the end and the client is very satisfied with their new investment property. Susan held the lender's feet to the fire and that made the difference for us.
Leeana McNeilley
Susan and I are members of a networking group and every meeting someone would give a testimonial about her commitment to providing exceptional customer service. When it came time to refinance a property, I reached out to Susan to help with that process. I have worked through this process with multiple loan specialists in the past. Never, through those other processes, did I receive the kind of guidance and attention that I did with Susan. It had never before occurred to me that this process should or could be where the client's best interests were first and foremost. In the future, I will think of no one but Susan for a loan or refinance. And I will urge everyone I know to contact her before going through with any sort of home loan.
Brian Johnson
I had the pleasure of working with Susan on a transaction recently and she went above and beyond for my client. When an issue popped up at the 11th hour she was on top of it working on multiple solutions and back up plans in case the lender couldn't perform. Everything worked out perfect in the end and the client is very satisfied with their new investment property. Susan held the lender's feet to the fire and that made the difference for us.
Leeana McNeilley
Susan and I are members of a networking group and every meeting someone would give a testimonial about her commitment to providing exceptional customer service. When it came time to refinance a property, I reached out to Susan to help with that process. I have worked through this process with multiple loan specialists in the past. Never, through those other processes, did I receive the kind of guidance and attention that I did with Susan. It had never before occurred to me that this process should or could be where the client's best interests were first and foremost. In the future, I will think of no one but Susan for a loan or refinance. And I will urge everyone I know to contact her before going through with any sort of home loan.
Brian Johnson
I had the pleasure of working with Susan on a transaction recently and she went above and beyond for my client. When an issue popped up at the 11th hour she was on top of it working on multiple solutions and back up plans in case the lender couldn't perform. Everything worked out perfect in the end and the client is very satisfied with their new investment property. Susan held the lender's feet to the fire and that made the difference for us.
Leeana McNeilley
Susan and I are members of a networking group and every meeting someone would give a testimonial about her commitment to providing exceptional customer service. When it came time to refinance a property, I reached out to Susan to help with that process. I have worked through this process with multiple loan specialists in the past. Never, through those other processes, did I receive the kind of guidance and attention that I did with Susan. It had never before occurred to me that this process should or could be where the client's best interests were first and foremost. In the future, I will think of no one but Susan for a loan or refinance. And I will urge everyone I know to contact her before going through with any sort of home loan.
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Credentials
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Certified Mortgage Planning Specialist
CMPS InstituteJan, 2014- Sep, 2024 -
Real Estate License
Department of Real EstateOct, 2005- Sep, 2024 -
Licensed Mortgage Loan Originator
Nationwide Mortgage Licensing System
Experience
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Synergy One Lending
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United States
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Financial Services
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1 - 100 Employee
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Loan Officer
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Nov 2022 - Present
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Finance of America Mortgage LLC
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United States
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Financial Services
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700 & Above Employee
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Senior Loan Advisor
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Apr 2018 - Present
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RPM Mortgage, Inc.
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United States
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Banking
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Senior Loan Advisor
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Dec 2014 - Apr 2018
Senior Loan Advisor NMLS# 245778 LendUS, LLC dba RPM Mortgage NMLS #1938 - Licensed by the Department of Business Oversight under the CA Residential Mortgage Lending Act. Equal Housing Opportunity Mortgage planning, preapproval for home purchases, provide refinance options Senior Loan Advisor NMLS# 245778 LendUS, LLC dba RPM Mortgage NMLS #1938 - Licensed by the Department of Business Oversight under the CA Residential Mortgage Lending Act. Equal Housing Opportunity Mortgage planning, preapproval for home purchases, provide refinance options
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Senior Loan Consultant (formerly Susan Schniepp)
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Aug 2009 - Dec 2014
Conventional, High Balance, FHA, VA, Community Access & Jumbo home loans Conventional, High Balance, FHA, VA, Community Access & Jumbo home loans
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Capital Financial
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United States
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Financial Services
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1 - 100 Employee
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Loan Consultant (formerly Susan Schniepp)
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Nov 2005 - Aug 2009
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Education
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University of San Diego
MA, Counseling -
UCSB
BA, Business Economics