DES Employment consultant

• Jan 2022 - Present

Core area Manager

• Oct 2006 - May 2021

Core area Manager Key achievements - A store leadership rating of 94.4% based on 360-degree feedback survey, making it one of the highest recorded. - Facilitated training at multiple levels and in multiple spheres of specialty, such as Inductions, Leadership programs, Sales, Tech and First aid. - Met and exceeded sales targets ongoing over 14 years. - Responded to 8 shops within the Store and accounted for 30% of total store turnover. - Delivered & led the commercial action plan for core area working together with the Shopkeepers in each shop, Store sales Manager & matrix partners to support the achievement of agreed goals for the Store & Country including maximised sales & generated sustained long-term profitability. Key responsibilities - Secured a competent & high performing team that is empowered to contribute to their shops sales & profitability. - Identified and developed the many talents within the core area to secure succession planning within the core and the total Store. - Facilitated active selling training to the sales team. - Worked with the core area team and other functions to enhance the local relevance in the shops and tap into local market potential. - Inspired my team to optimize the customers shopping experience, securing customer satisfaction.

Store Manager

• Jul 2003 - Jul 2006

Key achievements -Achieved equivalent $6 million turnover - Reduced inherited stockloss from 2% to 0.6% in 2 years - Spent 1 year as Deputy manager of new flagship Store in London - Managed a diverse portfolio of ladies & Menswear clothing, footwear & accessory Stores. Key achievements -Achieved equivalent $6 million turnover - Reduced inherited stockloss from 2% to 0.6% in 2 years - Spent 1 year as Deputy manager of new flagship Store in London - Managed a diverse portfolio of ladies & Menswear clothing, footwear & accessory Stores.

Commercial Manager

• Oct 2001 - Jul 2003

Key achievements - Mentored, coached & developed 5 section managers - Awarded ' Best availability driver' in London area - Awarded ' Best holiday shop' for region in 2002 Key achievements - Mentored, coached & developed 5 section managers - Awarded ' Best availability driver' in London area - Awarded ' Best holiday shop' for region in 2002

Store Manager

• Oct 1998 - Oct 2001

Key achievements - Managed 2 flag ship stores- London - Part of best practice implementation, taking part in training video. - Area co-ordinator for personnel & training - Affiliated member of Chamber of commerce High street association - Achieved N.V.Q. qualification in training & development Key achievements - Managed 2 flag ship stores- London - Part of best practice implementation, taking part in training video. - Area co-ordinator for personnel & training - Affiliated member of Chamber of commerce High street association - Achieved N.V.Q. qualification in training & development

Project Manager

• Nov 1993 - Oct 1998

Key achievements - Overseas secondment to Alshya Ltd representing Oasis U.K. based in Kuwait opening an additional 3 stores across the Gulf states. - Implemented training & development for all management & staff in existing & new Stores. - Area responsible Kuwait, Dubai, Qatar, Abu Dhabi & Bahrain. Key achievements - Overseas secondment to Alshya Ltd representing Oasis U.K. based in Kuwait opening an additional 3 stores across the Gulf states. - Implemented training & development for all management & staff in existing & new Stores. - Area responsible Kuwait, Dubai, Qatar, Abu Dhabi & Bahrain.