Susan Austin
Business License Specialist at NOVA Engineering- Claim this Profile
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Bio
Experience
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NOVA Engineering
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Belgium
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Business License Specialist
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Jan 2023 - Present
• Oversees the city's records for alcohol and business licenses, verifying the accurate completion of required forms and proper submission of supporting documents. • Review and handle applications for city alcohol and business licenses, assessing applicant compliance while staying informed with the City, County, and State regulations prior to license issuance. • Communicates with unlicensed and expired license businesses through phone calls and written correspondence to ensure adherence to licensing regulations. Send out notices for delinquent or unlicensed businesses and facilitates license renewals. Takes necessary steps for collection as required. • Prepares financial reports for the City’s Finance Department • Establishes and maintains business license files as well as a monthly listing for new businesses for posting to the City’s website Show less
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Michael D. Barber & Associates
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United States
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Law Practice
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1 - 100 Employee
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Case Manager
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Sep 2022 - Dec 2022
• Managed incoming cases by collecting requisite information, assembling client files, and forwarding them to the attorney. • Maintained client communication, updating them on case progress, court dates, and relevant case details • Collaborated with municipal and superior courts to organize, reschedule, and file court documents for diverse cases, ensuring accurate management of court dates within deadlines. • Requested video evidence from the police station for assessment, shared it with the attorney for upcoming cases, and provided a client copy Show less
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Jacobs Engineering
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Dunwoody, Georgia, United States
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Administrative Specialist
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Jan 2020 - Dec 2022
• Handled calls and emails for informative responses, resulting in effective business correspondence. • Processed license and alcohol tax accurately within agreed timeframes to meet legal standard • Coordinated appointments, meetings and conferences for City Hall staff • Managed supplies inventory by assessing stock levels, forecasting needs, and efficiently placing orders. • Assisted with the input, coding, and processing of miscellaneous checks for the Finance Department • Handled calls and emails for informative responses, resulting in effective business correspondence. • Processed license and alcohol tax accurately within agreed timeframes to meet legal standard • Coordinated appointments, meetings and conferences for City Hall staff • Managed supplies inventory by assessing stock levels, forecasting needs, and efficiently placing orders. • Assisted with the input, coding, and processing of miscellaneous checks for the Finance Department
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Inframark
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United States
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Utilities
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400 - 500 Employee
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Administrative Assistant
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Jan 2015 - Jan 2021
• Maintained accurate and organized records of city documents, contracts, and correspondence, streamlining information retrieval and supporting efficient decision making. • Assisted in the Business License sector when needed and regularly updated demographics for vendors. • Processed credit card transactions and cash payments and reconciled accounts. • Managed quarterly updates for KPI reports for Finance. • Assisted Dunwoody Municipal Court with scanning and attaching various documents including citations into the system. Show less
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Education
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Georgia State University
Certificate of Completion, Accounting