Experience

St. Clair County

• St. Clair County, Michigan, United States

• Clerk II

  • Feb 2019 - Present

  Animal Control department · Act as a receptionist in greeting and directing the public. · Answer inquiries both in person and by telephone requiring knowledge of departmental rules and regulations. · Receive and record complaints. · Assist in ordering and maintaining supplies; distribute as needed. · Calculate monetary charges, make change, tabulate and balance funds. · Check records and reports for accuracy and correct errors. · Sort material for filing and maintain files in proper order. · Maintain daily records of animal transactions. · Maintain records of impoundments and dispositions of animals. · Maintain relationship and correspond with animal rescue agencies, coordinate rescues, verify 501(c)(3) status. · Maintain department social media accounts (i.e. PetFinder, Craigslist, etc.). · Create pamphlets, displays, posters, social media posts, etc. for the promotion of a department program or service. · Distribute program material and promote program services in a public setting such as community events, health events, and other public locations. · Other duties as assigned.



Lend A Paw

• Port Huron, Michigan

• Director

  • Mar 2017 - Present

  Non profit organization dedicated to animal welfare education and outreach. Non profit organization dedicated to animal welfare education and outreach.



Expeditors

• Port Huron, MI

• Import Agent

  • Nov 2015 - Present

  Ensure smooth and timely customs process flow Ensure accurate and timely data entry into the operational system Track and Trace Custom files and reporting Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill the customer´s instructions and expectations. Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration Assist with verification of customs declaration information and the submission of such to the customs authority Ensure compliance at all times to regulations Answer incoming phone calls and handle accordingly. Monitor release status for P.G.A status, submit FDA documents as requested Submission of Documents requested by CBP via DIS when required Communications with clients and trucking companies via fax, phone and email. Participate as a team member to achieve goals and customer satisfaction.



Axxess International Inc.

• Port Huron

• Release Analyst

  • Sep 2013 - Nov 2015

  Answer incoming phone calls and handle accordingly. Review incoming documents to ensure all required documentation has been received. Notify contacts of missing documents or information. Submission of invoices, bill of ladings electronically to CBP for entry into U.S Monitor release status for O.G.A status, submit FDA documents as requested Submission of A.I.I. to CBP when required Processing of ACE E-manifest as needed. Process Cancellations/Deletions and Release Date updates, Submission to CBP and monitoring for further follow up. Tracking cancellation/deletions and RDU's through Access Database. Communications with clients and trucking companies via fax, phone and email. Participate as a team member to achieve goals and customer satisfaction.



Norman G. Jensen, Inc.

• Ace Controller

  • Oct 2007 - Sep 2013

  Transmit confidential ACE Manifest information to U.S. Customs for incoming border traffic. Review commercial invoices to insure that all CBP required information is present. Customer Service. Setup Customer accounts. Data Entry. Billing for the e-manifest department. Creation and maintenance of statistical data base used company wide. Controller duties: trouble shooting and problem solving. Transmit confidential ACE Manifest information to U.S. Customs for incoming border traffic. Review commercial invoices to insure that all CBP required information is present. Customer Service. Setup Customer accounts. Data Entry. Billing for the e-manifest department. Creation and maintenance of statistical data base used company wide. Controller duties: trouble shooting and problem solving.



Enviro-Clean

• New Haven and Richmond Michigan

• Contract Manager

  • Jul 2009 - Nov 2012

  Achieve customer satisfaction. Management of employees, schedules and special events. Interviewing of potential employees Prioritization of tasks. Enhance General cleaning, Machinery upkeep and repair. Assist with Light building maintenance. Budget reconciliation and Timekeeping. Order Inventory. Update AP Sheets. Ensure Safety,Training and team building exercises are in place and followed. Initiate/follow up with Disciplinary actions. Encourage and facilitate Employee recognition, Facilitate Public Relations.



County of Tulare

• Child Support Officer

  • Jul 2002 - Nov 2006

  Process incoming requests/referrals for child support services. Determine next case action. Locate absent parents through the use of a variety of resources. Use of an automated system to track and enforce child support actions. Evaluate a client's level of cooperation; when necessary, recommend a sanction on the client's public assistance .Prepare the legal documents to initiate a child support action; obtain a court order for support and/or paternity, or to enforce or modify existing court orders .Complete case audits and resolve any accounting issues. Use knowledge of the principles and practices of Federal and State child support policies. Incorporate interviewing techniques with the ability to interpret and apply laws, rules, and regulations while conducting investigative interviews. Use various types of computer programs and interviewing techniques. Data Entry, Use of Lexis Nexus, JALAN, Outlook, CASES, and other various specialized programs. Legal Document preparation Account reconciliation Collections