Experience

DBM Consultants

• Australia
• Market Research
• 1 - 100 Employee

• Senior Program and Analytics Consultant

  • Oct 2022 - Present

• Program and Analytics Consultant

  • May 2022 - Oct 2022

• Program Consultant

  • Mar 2021 - May 2022

  • Manage and respond to internal and external client requests/requirements in a timely manner.• Communicate and negotiate day-to-day project details with client contacts.• Liaise with the client on project implementation, development, and progression.• Complete appropriate project documentation (PCS) for internal parties and obtain sign off as required.• Onboarding and training of new staff to build foundational knowledge about the program.• Monitor project achievement rates, targets and timelines throughout the project and provide feedback, and where applicable, solutions to the Lead Researcher.• Liaise with the Field department on program timings, achievement rates, feedback, costs etc.• Database Development – drafting technical variable specifications, monitor delivery timings, QA variables, initiating statistical analysis and provide insights.• Data validation, deduping, and weighting of the monthly consumer survey data to ensure data reliability and robustness.• Manage routine data fusions with external data partners by supplying required documentation and data files.

• Report Project Coordinator

  • Sep 2019 - Mar 2021

  Mainly responsible for the end-to-end process of ensuring delivery of automated reports (100+) at quality levels to internal stakeholders.• Reporting schedule planning – Maintained the report status in the monthly Gantt chart and working with internal clients, data solutions and automation resources for a seamless monthly workflow.• Contributed to cost reduction by ensuring that the regular updates of existing automated reports were error-free.• Assisted in group discussions by taking notes, preparing summaries and various other administrative tasks.• Ensured proper documentation and implementation of report setups, change requests and error logging, ensured root causes, corrective and preventive actions were identified and filled out for past errors by end of each month.• Applying a solutions-focused mindset when handling difficult or challenging requests from internal clients regarding report automation.• Minimized inefficiencies by further enhancing internal processes.



Deakin University

• Australia
• Higher Education
• 700 & Above Employee

• Business Consultant

  • Jul 2019 - Sep 2019

  • Worked as a business consultant for a team interning at the Freelancing HUB at Deakin Geelong in a project for Geelong Food Relief Center by helping and guiding the team with requirements gathering from the client and project scoping. • Guided the team to develop a professional business case for the client. • Worked as a business consultant for a team interning at the Freelancing HUB at Deakin Geelong in a project for Geelong Food Relief Center by helping and guiding the team with requirements gathering from the client and project scoping. • Guided the team to develop a professional business case for the client.



Deakin Freelancing Hub

• Project Intern

  • Nov 2018 - Dec 2018

  Was a part of a culturally diverse team of 6 students who worked for Hobsons Bay Wetlands Centre, which was a concept plan. Conducted several surveys on-site with visitors and analyzed and visualized the collected data using Tableau to provide the client with a better understanding of the market segments in order to strengthen the feasibility study for the project. Was a part of a culturally diverse team of 6 students who worked for Hobsons Bay Wetlands Centre, which was a concept plan. Conducted several surveys on-site with visitors and analyzed and visualized the collected data using Tableau to provide the client with a better understanding of the market segments in order to strengthen the feasibility study for the project.