Experience

Jtech Jasa Pertambangan, PT.

• Indonesia
• Mining
• 1 - 100 Employee

• Customer Service Officer

  • Sep 2018 - Present

  - Receive and respond to customer enquiries - Promote companies product and Service - Identify need/ wants of customer - Resolve complains through email, phone and social media - Greet customers in the warmest possible way and find out their problem or reason for calling - Assist with placement of orders, refunds, or necessary exchanges - Doing sales and administration data entry - Arrange meeting minute and notulen - Provide immigration expatriate report - Receive and respond to customer enquiries - Promote companies product and Service - Identify need/ wants of customer - Resolve complains through email, phone and social media - Greet customers in the warmest possible way and find out their problem or reason for calling - Assist with placement of orders, refunds, or necessary exchanges - Doing sales and administration data entry - Arrange meeting minute and notulen - Provide immigration expatriate report



DASHENG Enterprise Co., ltd.

• China
• 1 - 100 Employee

• Planning Assistant

  • Mar 2015 - Jun 2016

  - Assist Planning Manager - Scheduling and Follow up Production Status - Assist operational planning production manager to manage raw material warehouse until finish goods warehouse - General assistance, including support to the marketing and public relations activities of the company and other general duties as and when required - Assist Planning Manager - Scheduling and Follow up Production Status - Assist operational planning production manager to manage raw material warehouse until finish goods warehouse - General assistance, including support to the marketing and public relations activities of the company and other general duties as and when required



PT. Timur Megah Steel

• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing order

  • Jan 2010 - Oct 2012

  -Received orders from customer by phone, email, and fax -Archive an important data into computer and books -Processing order goods in production division and warehouse -Distributed order goods in other city and also ship out to another country. -Received orders from customer by phone, email, and fax -Archive an important data into computer and books -Processing order goods in production division and warehouse -Distributed order goods in other city and also ship out to another country.



The JW Marriott Hotel

• Food and Beverage Staff

  • Feb 2008 - Dec 2008

  - Greet customers, make suggestions, answer and present the menu - Answer all questions about beverages and the food - Take orders and send them to kitchen staff through the POS system - Ensure quality service in the dining room and serve meals - Prepare and serve dessert - Prepare the bills for beverages and meals ordered, take the cash and make change, and then balance daily transactions - Take reservations and greet the take-out counter customers - Use sales techniques to retain customers and attract more - Apply health regulations relating to cleanliness - Apply safety regulations - Ensure work area is clean - Organize work area professionally - Clean and clear the dining room tables - Do all other tasks as required by the supervisor Show less


PT. Advance
• Indonesia
• Environmental Services
• 1 - 100 Employee
• Marketing Executives

  • Jan 2005 - Dec 2006

PT. Sanyo perfect health
• Marketing Executives

  • Jan 2004 - Aug 2004