Experience

Qhomemart

• Indonesia
• Retail
• 1 - 100 Employee

• Executive Manager Human Resources

  • Jun 2022 - Present

  • Responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. • Work with company general manager and managing director to strategically HR plan on administration & HRIS, recruitment strategy, training & development, compensation & benefit, payroll, employee relation & engagement and industrial relation • Overseeing, responsible and improving the entire spectrum of human resources function & strategic objectives. • Building effective and productive relationships with executive team to define & lead initiatives to support the achievement of business goals • Regularly meet with employees, manager and team for reviews, assessments, discussing and consulting any problems or grievances • Acting as an advocate of the company’s values and culture to create and promote new company culture with a positive and open work environment where employees feel comfortable speaking up, feels enjoyable to come for work and passionate to grow. • Lead, manage and supervise HR Manager, SPV and Staff, ensuring they are assigned and carry out proper day to day task, HR programs and practices related to performance management, compensation, workforce planning, talent management, etc. • Understand, developing, formulation and implementing to all pertinent government labor laws and internal human resources policies • Create, involve and responsive to yearly HR budgeting planning include MPP, recruitment cost, training & development investment, HR asset, etc. • Managing, developing and improving staff welfare either wellness & health, financial & employee benefit and social & lifestyle • Overseeing, reviewing and identifying staffing needs, creating new position & job descriptions, performance review in term to achieve company goals. Show less



Jakarta Aquarium

• Indonesia
• Entertainment
• 1 - 100 Employee

• Human Resources Manager

  • Jun 2020 - Jun 2022

  • Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs. • Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. • Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management. • Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) • Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance. • Develops and implements departmental budget. • Performs conselling, sharing and resolving conflicts through positive and professional mediation • Maintaining and reporting on workplace health and safety compliance • Handling workplace investigations, disciplinary and termination procedures • Oversees the implementation of HR program and administration to established standards and procedures also identifies opportunities for improvement and resolves any discrepancies. • Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation. Show less



Vouk Hotel & Suites Nusa Dua

• Indonesia
• Hospitality
• 1 - 100 Employee

• Human Resources Manager

  • Jul 2018 - Jun 2020

  • To ensure that the company HR operational policies and processes are adhered to and continually improved. • To coordinate and / or conduct departmental training and conduct new hire hotel orientation program. • Ensures that all procedures concerning promotion, transfer and staff resignation is carried on within Company policy and also within legal boundaries • Provide guidance to the leadership team regarding employee morale, employee relations, coaching, counseling and discipline. • Manage all activities regarding source & staff recruitment, performance management, staff discipline, and administration • Manage HR operations based on an understanding of detailed and up-to-date labor laws. • Implement company policies and local policies to processes salaries, benefits, and incentive bonus schemes • Manage communication of key messages, business strategies, and visions and values to all staff. • Promote employee activities and communication channels, to encourage and allow feedback from staff. • Responsible for the maintenance of accurate information used in the Human Resources Information System (HRIS) including payroll, personnel details, leave and attendance. • Supervise and coordinate all problems of accommodation, facilities and transportation of staff. • Monitor and coordinate all policy compliance issues. • Responsible for maintaining, distributing and socialization all SOPs, applicable to company regulations. • Prepare report and paperwork for top management related to HR department Show less



Mikie Holiday Resort and Hotel

• Hospitality
• 1 - 100 Employee

• Human Resources Manager

  • Nov 2016 - Aug 2017

  HR Consultant: • Ensure the workforce is operating at high level of productivity & efficiency • Advising management on the human resources policies and procedures. • Serving as internal consultant by analyzing a company’s current programs and recommending solutions. • Developing, revising and implementing HR policies and procedures. • Ensuring HR program and services are complying with government laws and regulations. • Preparing and maintaining reports related to specific HR department. • Assisting with the development and coordination of recommended change regarding workflow. • Conducting audit of HR activities to ensure compliance. • Presenting training sessions related to HR program. Show less



Pt boga indo sukses mandiri

• Medan, North Sumatra

• HR Operations Manager

  • Jun 2015 - May 2016

  HR & Operational Manager: • Maintains the work structure by updating job requirements and job descriptions for all positions. • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. • Analyzes and proceed wage and salary reports also Prepares and plan a budget for human resources operations. • Taking responsibility for the business performance of the restaurant. • Analyzing and planning restaurant sales levels and profitability. • Organizing marketing activities, such as promotional events and discount schemes. • Preparing reports at the end of the shift/week, including staff control, food control and sales. • Creating and executing plans for department sales, profit and staff development. • Planning and coordinating menus. Show less



Bondi's Pizza

• Canada
• Restaurants
• 1 - 100 Employee

• Kitchen Supervisor

  • Apr 2014 - Feb 2015

  • General kitchen cleaning: ensure place are clean all the time, dishes washing and closing cleaning • Food preparation: ensure all stock will be enough to run the day or busy time emergency • Pizza maker: able to perform to make a fresh good pizza according to company standard • Salad hand: preparing, plating, and presenting salads according to the set menu. • Pasta and grill section: cook pasta and prepare any foods that have to cook on grill such as steak, ribs, etc. • General kitchen cleaning: ensure place are clean all the time, dishes washing and closing cleaning • Food preparation: ensure all stock will be enough to run the day or busy time emergency • Pizza maker: able to perform to make a fresh good pizza according to company standard • Salad hand: preparing, plating, and presenting salads according to the set menu. • Pasta and grill section: cook pasta and prepare any foods that have to cook on grill such as steak, ribs, etc.



Meriton Group

• Australia
• Real Estate
• 200 - 300 Employee

• Housekeeping Supervisor

  • Aug 2011 - Jul 2014

  • Inspect level of cleanliness and report issues to the management • Responsible of staff schedule according to projected staffing requirements • Respond to guests’ requests and complaints • Report needed repairs to the maintenance staff • Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas • Coordinate supplies of linen etc. in order to maintain sufficiency • Report lost and found articles • Maintain linen carts and supplies as necessary • Monitored and maintained cleanliness of assigned work areas • Utilized cleaning chemicals for designated surfaces • Coordinate guest rooms by category priority with HK team. Show less



KFC

• United States
• Restaurants
• 700 & Above Employee

• Shift Supervisor

  • Sep 2009 - Feb 2012

  All-rounder - including customer service, burger and salad artist, backup house duties. Team organizer - Assisting manager and supervisor on duty with staff performance and food quality. Shift supervisor - responsible with rostering, running the shift, handling customer complain and requirement All-rounder - including customer service, burger and salad artist, backup house duties. Team organizer - Assisting manager and supervisor on duty with staff performance and food quality. Shift supervisor - responsible with rostering, running the shift, handling customer complain and requirement