Experience

Altius Technical Services

• United States
• Education Administration Programs
• 1 - 100 Employee

• Admin Manager

  • Sep 2018 - Present



Ropetec Linjebygg

• South Africa
• Oil and Gas
• 1 - 100 Employee

• HR Development Coordinator / Training Administrator

  • Oct 2007 - Present

  MAIN DUTIES: Coordinating all required and requested training for the sub-contractors Ensuring their personnel details are up to date at all time Recruiting new sub-contractors, this includes interviewing them and arranging in-house assessments Arranging all flights, accommodation and transport should this be required for training purposes Working very closely with our Logistics Department, ensuring that all required offshore documents, i.e. IRATA Rope Access Certificate, SAMSA Medical, Offshore Survival Certificate, etc., are up to date at all times and ensuring refresher/upgrade courses are booked and secured at least 6 months prior to expiry Arranging SAMSA Medicals and relevant vaccinations that might be required Arranging all work-related functions, i.e. Team Buildings, Year End Functions, etc. I have since moved over to our training venue and am now permanently located here to manage the training venue and coordinate other courses relevant to the sub-contractor’s offshore requirements as well as ensuring that the required certification is up to date at all times. I still work very closely with the Logistics Department as all training should be arranged around their available dates. My other duties now include: Coordination of all bookings for training held at the training venue, which includes sourcing students, securing course dates, providing full course details and ensuring that payments/Training Agreements are received on time; Registration of all IRATA Assessments online; Managing the day-to-day requirements of the training venue, such as purchasing groceries and stationary; Ensuring Quarterly Returns on all training hours are sent to IRATA on time; Ensuring the annual update of IRATA Membership and payments are done on time; Approving invoices for all other training requested and ensuring payment is made on time; Reference: Mr Izak Steyn – Training Manager izak@rigsource.co.za OFFICE : 021 551 3326 MOBILE : 072 822 8346 Show less



Four Corners Emigration

• Cape Town Area, South Africa

• Registered RSA Immigration Practitioner

  • Jun 2003 - Sep 2007

  MAIN DUTIES: Facilitate the application & maintenance of lawful immigration status Providing all new clients with a detailed starter pack and guidelines on what documentation will be required by The Department of Home Affairs in support of their relevant visa application Collection & arranging documentation – working closely with The Department of Trade and Industry, The Department of Labour as well as the foreign offices abroad Preparing and compiling the application according to the requirements in the Immigration Act and Regulations to ensure a positive outcome Personally going to The Department of Home Affairs (HA) to ensure that the full application is lodged for processing on time and while awaiting the outcome, continuously following up with HA on the progress/status of the application Providing regular feedback to the client on the status of their application/s When preparing Business Permits for the clients, I was in charge of compiling their Business Plans including all financial information and extensive research and also ensuring a positive recommendation by The Department of Trade and Industry (during my four years in this position I have had a 100% in successful recommendations) Sales – the handling of initial queries, selling the applicable product to the potential client and ensuring the signing of Service Level Agreement As time is a very important factor when it comes to preparing, lodging and obtaining the outcome of a permit and a visa, it is of the utmost importance that all is planned very careful. Attention must be given to detail and strict schedules had to be put in place. An eye for detail as, well as good problem solving skills are very important. Reference: David Wilcocks. The company has since ceased to operate. Show less



Sigma Health Fund Managers

• Cape Town Area, South Africa

• Customer Services Advisor

  • Nov 2000 - Jun 2003

  I found I had a passion for dealing with clients directly and was offered the opportunity to take up employment with SIGMA as a Customer Services Advisor in their Call Centre. My duties included: Attending to telephonic queries from service providers and clients/members; Frontline Customer Service – attending to queries from incoming clients, liaising between the client and the relevant departments within the company as well as liaising between the client and the service provider/s; Review and reconciliation of members’ medical claims; Correspondence – receiving and investigating members’ written correspondence/queries and compiling written responses; Membership Certificates – verification and preparation of membership certificates; Tax Certificates – calculation of the members’ reclaimable tax on medical claims and contributions as well as compiling the tax certificate; Follow-ups – regular monitoring to ensure that queries are resolved timeously and efficiently; Record keeping – maintaining an organised record of all outgoing correspondence. Reference: Ms Margaret Misoya (021) 957-8285 Show less



Cape Medical Plan

• Cape Town Area, South Africa

• Customer Services Agent

  • Mar 1995 - Oct 2000

  I have started at Cape Medical Plan as a Mailing Clerk in their Mailing Department where my duties included opening and sorting of mail, filming of incoming invoices, data capturing of invoices. From there I have worked my way up to a Customer Services Consultant where my main duties included: Attending to all incoming telephonic queries from clients as well as service providers; Frontline Customer Service – attending to incoming client’s queries, liaising between the client and the relevant departments as well as between the client and the service provider; Correspondence – receiving and investigating all members’ written correspondence/queries and compiling written responses Show less