Experience

Continuum CRM

• United States
• Software Development
• 1 - 100 Employee

• Project Manager

  • Aug 2016 - Present

  Responsible for overseeing the onboarding of new customers from developing initial project scope, integration, configuration, user training & support. Responsible for overseeing the onboarding of new customers from developing initial project scope, integration, configuration, user training & support.



Salesnet

• Duluth, GA

• Office Manager

  • Dec 2013 - Jul 2016

  Administrative duties included invoicing, vendor payments, company payroll and other administrative tasks associated with QuickBooks. Processed new customer orders and billing setup in QuickBooks & CRM software. Managed & tracked license changes for customers utilizing CRM software. Managed customer inquiries regarding billing, licensing & payments. Provided additional phone support for the Help Desk. Administrative duties included invoicing, vendor payments, company payroll and other administrative tasks associated with QuickBooks. Processed new customer orders and billing setup in QuickBooks & CRM software. Managed & tracked license changes for customers utilizing CRM software. Managed customer inquiries regarding billing, licensing & payments. Provided additional phone support for the Help Desk.



Self

• Business Consultant

  • Aug 2011 - Dec 2015

  Provided general assistance to the new Management Team. Was the lead Graphic Designer on a signage account, responsible for branding over 100 liquor stores in South Africa. Designed & developed branding solutions for new & existing clients. Provided general assistance to the new Management Team. Was the lead Graphic Designer on a signage account, responsible for branding over 100 liquor stores in South Africa. Designed & developed branding solutions for new & existing clients.



Keller Williams Realty Atlanta Partners Sugarloaf

• United States
• Real Estate
• 1 - 100 Employee

• Listing Coordinator / Administrative Assistant

  • Feb 2013 - Mar 2014

  Created initial listing documents needed for listing presentations. Completed the listing process, which consisted of meeting with the sellers to take pictures of the property, writing marketing text to accompany the pictures, upload all documents and pictures to the company website, as well as various other real estate listing sites, while keeping the sellers and team members up to date on the process. Also created the marketing material that was used to advertise the property such as brochures and pamphlets. Administrative Assistant duties included keeping the team's database up to date, create and send out various marketing materials to clients and create and manage contracts and documents for all real estate transactions. Scheduled showing appointments for team members as needed. Performed CMA's (Comparative Market Analysis) for properties, created summaries about potential listings and supplied team members with all the supportive documents. Show less



Superb Signs cc. t/a Supa Sign

• Advertising Services
• 1 - 100 Employee

• Co-Owner / General Manager

  • Oct 2002 - Jun 2011

  Co-owned & operated a fast paced signage company. Directed all design functions of the company, while managing the day-to-day operations of production & installation teams to ensure product specification compliance & customer satisfaction. Led & directed daily operational meetings between Design & Production teams to ensure seamless product development, design, manufacturing & installation. Directly managed & supervised the Design & Production teams. Performed broad-based administrative duties, including cash flow management. Managed payroll, including employee benefits, leave & bonus calculations. Provided staff training & guidance, thus improving product quality, customer satisfaction & process optimization. Interacted daily with corporate & private clients to provide branding solutions through signage & printing applications. Produced effective branding solutions to customers on time & within budget. Managed our company's Donation Program & involvement in community projects. Provided internal network & software support. Worked as part of the Production Team to manufacture & install signage. Show less



Visible Results (now a Global Red company)

• Advertising Services
• 1 - 100 Employee

• Data Architect / Database Designer

  • Nov 1999 - Jul 2001

  Part of a team responsible for the design & maintenance of customer loyalty software applications. Computer programmer in Procedural & Structural Query Language (SQL). Created customer software manuals & project documentation. Conducted system tests. Part of a team responsible for the design & maintenance of customer loyalty software applications. Computer programmer in Procedural & Structural Query Language (SQL). Created customer software manuals & project documentation. Conducted system tests.



Superb Signs cc. t/a Supa Sign

• Advertising Services
• 1 - 100 Employee

• Graphic Designer / Sales Associate

  • Jan 1996 - Feb 1999

  Part of a team of Graphic Designers responsible for all sales & graphic design. Interacted daily with corporate & private clients to determine appropriate branding solutions. Supplied clients with quotations in a fast & effective manner. Designed & created new logos, signage, vehicle branding, stationary & other advertising needs for clients. Provided documentation to the Production Team & communicated manufacturing process to clients. Daily interaction between Design & Production team members. Performed general reception duties. Show less