Experience

Automotive Manufacturers Private Limited

• India
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior Customer Service Advisor

  • Nov 2022 - Present



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Support Associate

  • Jun 2020 - Oct 2022

  Dedicated and detail-oriented content Analyst, people management, and customer handling with 5.8 years of experience. To achieve the maximum in whatever I do by optimum utilization of my knowledge gained here and having unflinching loyalty to the institute where I will serve and the work, which I will be entrusted to do. Dedicated and detail-oriented content Analyst, people management, and customer handling with 5.8 years of experience. To achieve the maximum in whatever I do by optimum utilization of my knowledge gained here and having unflinching loyalty to the institute where I will serve and the work, which I will be entrusted to do.



NAVATA

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Shift Incharge

  • Dec 2017 - Feb 2020

  • Attending to the driver’s complaint and allotting the work to the technicians. • Diagnosing the problem and rectifying the same. • Opening and closing of job cards. • Taking work process approval from the concerned department. • Responsible for taking care of breakdowns & Campaign Activities. • Plan, organize, lead & Control the Workshop management operations. • Responsible to the higher authority. • Preparing daily complaint sheets and trackers of vehicle reports. • Handling the entire workshop and the staff included with day-to-day activities of periodic service & maintenance. • Responsible for Transshipment deportment regarding vehicle requirement. Show less