Suresh Murugan
Senior Vmware Consultant at Hitachi Vantara- Claim this Profile
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Bio
Credentials
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ITIL Foundation Level
ITIL CertifiedJan, 2010- Nov, 2024 -
Dell Certified Systems Expert (DCSE)
DellJan, 2004- Nov, 2024 -
Microsoft Certified Database Administrator (MCDBA)
MicrosoftJan, 2000- Nov, 2024 -
Microsoft Certified Solutions Associate (MCSA)
MicrosoftJan, 2000- Nov, 2024 -
Microsoft Certified Systems Engineer: Windows 2000 Server (MCSE)
MicrosoftJan, 2000- Nov, 2024
Experience
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Hitachi Vantara
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Vmware Consultant
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Dec 2019 - Present
Working as a Senior VMware Consultant (December 2019- Present) attached with Hitachi Vantara Sdn Bhd 1. Managing and maintaining Enterprise VMware virtualization environments 3. Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements including on-call support. 6. Deployment, and maintenance of a broad range of Microsoft technologies including Windows Server, 2008,2012, and 2016. Windows Server Update Services (WSUS), DNS, WINS, DHCP; Active Directory; Group Policy Design and Implementation, IIS, Terminal Services Gateway, Remote Desktop Services. 7. Incidents and Change Management 8. Preparing root cause analysis & problem management 9. Working on the physical hardware rack/stack, DS120 and CB500 10. Perform critical systems testing and operational tasks (installation and configuration of Servers, scheduling jobs. 11. Coordinate with different technical teams from within the organization of remote teams if required for finding a solution. 12. Procedures and formalities required for creating a vendor support case & ensuring that resolution is provided on time. 13. Recognize, identify, and prioritize incidents in accordance with customer business requirements, organizational policies, and operational impact. 14. Identify issues and risks in the infrastructure and take necessary steps to notify and close the risk. 15. Verify that peripherals are working properly. 16. Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions 17. Monitor system performance and server Patching DeploymentReview of services, application delivery, patching, and Anti-Virus 18. Monitor the Data center operations that keep the data running including installing and maintaining devices connection. Show less
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NCS Pte Ltd
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Singapore
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System Administrator
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Jan 2018 - Present
1.Support the GOVTECH Private Cloud environment and (AWS and Azure) 2.Conduct training and do a presentation pertaining to current issue and update to the management. 3.Supporting and administration VMware ESXi 4/5/5.5/6.0/6.5 ,Vmware PowerCLI ,Vrops and also troubleshooting. 4.Wintel administration, troubleshooting, configuration and OS patching and perform Data Migration from GCloud to Govtech via SFTP. 5.Windows Active Directory, DHCP, DNS and Microsoft clustering configuration, and troubleshooting. 6.Support hardware Dell and IBM. 7.Set up and install client backup & antivirus software 8.Install windows features/roles, configuring and hardening of Windows 2008R2 & 2012, 2016 Servers and troubleshooting. 9.Handling incidents tickets, service requests, change management, and configuration item and maintain the KPI and services deliverable according to SLA 10.Responsible for service performance and provide reports and metrics on the operation of the department 11,Perform OS patching with WSUS and SCCM. Also Install latest ESXi VMware Patch Show less
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AIG Global Services (Malaysia)
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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Senior System Engineer
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Aug 2012 - Dec 2017
1. Involved in the IT infrastructures project built physical Dell blade server / virtual server, VMware ESXi, and perform OS Installation like 2003, 2008, 2012 and 2016 2. Perform upgrade or update BIOS, firmware and driver for hardware. Patch for the ESXI host and migrate from legacy to a new environment 3.ITSM (Sonic) change management, incident management, configuration management and service request 4.Troubleshoot severity 1 or 2 ticket engage with vendor and other team members to resolve the issue. 5. Setup Microsoft windows cluster physical server 6. Monitor VROPS or VM/ performance, datastore, network and resource utilization when the alarm is triggered 7. Support DR drill and business continuity plan. 8. Work with vendors to develop/ maintain current standards of the performance if any other issue with related to the daily operation 9.Work closely with storage and network team pertaining to daily operation. Show less
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YTL Power services Sdn Bhd
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Kuala Lumpur, Malaysia
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IT Team Lead
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Jul 2007 - Aug 2012
1. Leading the IT team 2. Establish proper systems documentation, standards procedures and policies to assist in daily operations. 3. Install and configure VMware ESXi, within vSphere 4 and 5 environments with VirtualCenter management, HA, vMotion and VMware Data Recovery. 4. Deployment, and maintenance of a broad range of Microsoft technologies including: Windows Server 2000, 2003, 2008, 2008 R2, Windows Server Update Services (WSUS), DNS, WINS, DHCP; Active Directory; Group Policy Design and Implementation, IIS, and Terminal Services Gateway, Remote Desktop Services 5. Perform and update the service packs and patches. Publish and distribute software for workstations, support Sage Accpac system, and Human Resources management system. 6. Implementation and maintenance of IBM servers and RAID storage hardware and Sophos antivirus 7. Coordination of Major Incident across and ensure the issues resolved within the time frame-Responsible for ensuring progression of all incidents/ problems/ change according to account specific SLA’s 8. Support E-mail server (Lotus Domino), File servers, Applications server, Enterprise Antivirus server, Router, Proxy, Firewall and Backup software (Net backup & Assigra) 9. Prepare disaster recovery and back up plans 10. Worked with external vendors & suppliers of data communication services. 11. Manage the IT hardware and software inventory with valid licences 12. Installation, configure and support copier machine, printer, print server and scanner, manage the door access system, PABX system 13. Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, & 2008, and legacy hardware. Show less
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Jen Infotech Sdn Bhd
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Kuala Lumpur, Malaysia
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Wintel Global Server Support Operation
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Aug 2005 - Feb 2007
1. Support and monitor the windows environment daily and responsible for monitoring all the Windows servers and the Active Directory domain. Perform root cause analysis and troubleshooting. 2. Providing support for WinNT4.0/Win2K/2003 servers, Terminal server/client, Print servers. TCP/IP, DNS, WINS and DHCP 3. Support Dell servers and storage. Perform patching, upgrading and maintenance of operating system. 4. Perform regular checks on the status of servers, both hardware and software 5. Support enterprise backup system & restore by using Symantec (Net backup) with backup library devices. Support (SAV) Enterprise Antivirus software and involve in capacity monitoring & planning. 6. Working on problem management, change management, incident management, capacity management, and configuration management and maintain the KPI and services deliverable according to SLA 7. Request for change initiator, planner and implementation. Handling L2, L3 tickets in Remedy Service desk. 8. Participation on system upgrade project like server migration, user’s data migration. Show less
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Hitachi Metal Electronics Sdn Bhd
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Penang, Malaysia
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MIS Supervisor
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Feb 1997 - Mar 2002
1. Provide support to MIS department. switching protocol 3. Install, configure & maintain Servers, Routers, Hubs, and Switches hardware. 4. HP and Compaq servers administer and manage NT4.Server, Novell server, UNIX server, E-mail server, File server, Database server and Applications server. 5. Provide on-site support and technical expertise via Help Desk and liase with external vendors & suppliers of data communication services. 6. To ensure that the MIS department maintains the business agreement with vendors and also manage asset like software licences and hardware. 7. Implement and support Point of Sales (POS), MRP/ERP system development and implementation. 8. Document and publish system procedures and policies. Show less
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NiceNrich Sdn Bhd
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Perak, Malaysia
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Programmer
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Apr 1996 - Jan 1997
1. Participate in programming and support programming team. 2. Handle and troubleshoot operating system installations, software installations such as MS Office, Anti-virus Installing & configuring of standalone and network printers. 3. Manage the inventory and maintenance of end-user hardware/software, including desktops, laptops, printers and associated accessories/peripherals. 4. Handling printer maintenance and troubleshooting hardware and software 1. Participate in programming and support programming team. 2. Handle and troubleshoot operating system installations, software installations such as MS Office, Anti-virus Installing & configuring of standalone and network printers. 3. Manage the inventory and maintenance of end-user hardware/software, including desktops, laptops, printers and associated accessories/peripherals. 4. Handling printer maintenance and troubleshooting hardware and software
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Education
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2000 - 2002
Honolulu University of Hawaii
Master of Science - MS, Information Technology -
1998 - 2000
NIIT, Prai Penang
Advance Diploma, Network Computing -
1990 - 1991
Ambrose School, Ayer Tawar Perak
High School -
1987 - 1989
Methodist School, Ayer Tawar Perak
High School -
Methodist School, Ayer Tawar Perak
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Workers Institute of Technology, Ipoh Perak
Diploma, Computer Science
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