Suresh Madusanka

Network Support Engineer at GTN
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Contact Information
us****@****om
(386) 825-5501
Location
Colombo, Western Province, Sri Lanka, LK

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Credentials

  • NSE 1 Network Security Associate
    Fortinet
    Mar, 2023
    - Nov, 2024
  • NSE 2 Network Security Associate
    Fortinet
    Mar, 2023
    - Nov, 2024

Experience

  • GTN
    • United Arab Emirates
    • Financial Services
    • 100 - 200 Employee
    • Network Support Engineer
      • Oct 2023 - Present

      Role & Responsibilities Monitoring: Monitor network alarms and alerts, taking proactive measures to promptly address and resolve issues in both the Global Network Infrastructure and Corporate IT Infrastructure. Collaboration: Collaborate with vendors and service providers, including ISPs, AWS, and Local Data Centers, to troubleshoot and resolve complex network-related incidents. Troubleshooting: Provide Level 1 troubleshooting for network-related issues to meet SLAs. Security: Identify network security threats and vulnerabilities, promptly informing the information security team. Traffic Analysis: Monitor and analyze network traffic and behavior for capacity planning. Infrastructure Implementation: Assist in the implementation of network infrastructure, encompassing the configuration of data centers, firewalls, VPCs, site-to-site tunnels, AWS direct connect, routers, switches, software-defined networking, VPNs, and VOIP systems. Technical Support: Provide network technical support for various business and internal projects, ensuring project deliverables and milestones are met. Efficiency Enhancement: Contribute to the enhancement of network efficiency through proactive network monitoring. Show less

  • Sri Lanka Telecom
    • Sri Lanka
    • Telecommunications
    • 700 & Above Employee
    • Telecommunication Technical Officer
      • Jul 2021 - Oct 2023

      At SLT, my work primarily involves undertaking various government networking projects. I work on designing and implementing network infrastructures, including local and wide area networks, for government organizations. Additionally, I collaborate with government entities to evaluate their networking requirements and recommend appropriate solutions to meet their needs. My work also entails conducting periodic network assessments to ensure optimal network performance, security, and availability. Overall, my job at SLT revolves around supporting government organizations in their networking endeavors, and I take pride in delivering high-quality and reliable networking solutions to our valued clients. Show less

  • Dialog Axiata PLC
    • Sri Lanka
    • Telecommunications
    • 700 & Above Employee
    • Technical Officer
      • Jan 2019 - Jul 2021

      Key job roles performed during my service time 1) Effective monitoring and first-level troubleshooting of the faults related to the metro ethernet network, ISP network, and inner core network. 2) Timely escalations of network faults to upper-level on-call teams. 3) Identifying and mitigating DDOS attacks coming towards the ISP network. 4) Performing initial analysis of network quality-related issues. 5) Effective monitoring of the backbone fiber network and timely escalation of outages. 6) Providing remote support for the regional teams and other contractors to perform network-related tasks such as CSR upgrades, traffic transfers, fiber planned maintenance works. 7) U200, NCE IP, Prime network monitoring systems literacy. Show less

  • Huawei Technologies Lanka Co., (Pvt) Ltd
    • Sri Lanka
    • Telecommunications
    • 100 - 200 Employee
    • Trainee Technical Officer
      • Sep 2018 - Jan 2019

      Dialog project at Project Management Division I was at Huawei for my training six months . At their mostly what I did was site visiting . I worked under a Quality supervisor. I learned lots of things about safety and quality procedures at site installing. And for a month I worked on a SLT fiber project at Galle. (FTTH ) Dialog project at Project Management Division I was at Huawei for my training six months . At their mostly what I did was site visiting . I worked under a Quality supervisor. I learned lots of things about safety and quality procedures at site installing. And for a month I worked on a SLT fiber project at Galle. (FTTH )

Education

  • University of Wolverhampton
    BSc (Hons) Computer Networking, Computer Software Engineering
    2022 - 2023
  • University of Moratuwa
    National Diploma in Technology – University of Moratuwa, Electronic and Telecommunication Engineering Technology
    2015 - 2019
  • Ananda College
    2010 - 2012

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