Experience

Cisco Spaces

• United States
• Software Development
• 1 - 100 Employee

• Sr NOC Engineer

  • Oct 2011 - Present

  Comfortable working on UNIX/LINUX Debian, Red-Hat, CentOS. Servers handled regularly, Apache server, OpenLDAP, FTP Server, Mail Server EXIM (MTA), Qmail, Sendmail, DNS Server Configurations, Managing MySQL Servers / MySQL Replication Backups. Good knowledge on software load balancers HAPROXY Knowledge of Shell Scripting, PHP, Sed and awk scripting. Basic knowledge of IPtables Firewall, TCP/IP and Networking. Basic knowledge of SQL queries. Monitoring tool used. Nagios Monitoring, Cacti Server Monitoring, MRTG (Multi Router Traffic Grapher) Monitoring. Knowledge of Dedicated servers and Virtualization platform or VPS (Virtual Private Servers) Plesk/Virtuozzo, XEN and OpenVZ. Show less



AOL Online India Limited

• Advertising Services
• 1 - 100 Employee

• Network Operation Center (NOC) Engineer

  • Nov 2010 - Apr 2011

  Worked as “Network Operation Center (NOC) Engineer” in AOL (America Online) India Pvt Ltd, Bangalore, for 5 months. NOC duties are: Monitoring production issues through Netcool monitoring, perform recovery steps and document the work in BMC's Remedy tool. Escalating and involving required teams over conference calls to resolve impacting outages. Troubleshoot host down, disk failure, memory and power supply issues on HP, Dell, Sun servers by connecting through remote consoles like ILO, DRAC, OOB, RIB, KVM etc, when the server is not accessible via SSH and engaging vendor technicians if any physical work need to be done. Monitor file system, memory and performance issues. Update BIOS, firmware levels and performing patch upgrades Communicate with internal employees, higher management, partners via Email, IM and Phone regarding ongoing production issues. Show less



GlowTouch Technologies

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Remote NOC Systems Engineer

  • Jul 2007 - Oct 2010

  The NOC’s dedicated duties are 24/7 monitoring of the servers, network traffic, Inbound/ Outbound mail traffic, Bandwidth monitoring, Controlling the spam/Phishing/fraudulent activities that are harming the global pool. The NOC’s dedicated duties are 24/7 monitoring of the servers, network traffic, Inbound/ Outbound mail traffic, Bandwidth monitoring, Controlling the spam/Phishing/fraudulent activities that are harming the global pool.