Experience

Accelleron

• Switzerland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Service Coordinator

  • Mar 2022 - Present

  Service operation lead-West region. Completely responsible for,1. Take care entire process RFQ level to Cash collection2. Service execution3. Ensure work standards according to ISO 9001:2015, throughout process. (as defined by company)4. Ensure 100% availability of equipment 5. Vendor management. Service operation lead-West region. Completely responsible for,1. Take care entire process RFQ level to Cash collection2. Service execution3. Ensure work standards according to ISO 9001:2015, throughout process. (as defined by company)4. Ensure 100% availability of equipment 5. Vendor management.



ABB India Ltd

• 500 - 600 Employee

• Service Coordinator

  • Jun 2016 - Feb 2022

  Service operation lead-West region. Completely responsible for,1. Take care entire process RFQ level to Cash collection2. Service execution3. Ensure work standards according to ISO 9001:2015, throughout process. (as defined by company)4. Ensure 100% availability of equipment 5. Vendor management. Service operation lead-West region. Completely responsible for,1. Take care entire process RFQ level to Cash collection2. Service execution3. Ensure work standards according to ISO 9001:2015, throughout process. (as defined by company)4. Ensure 100% availability of equipment 5. Vendor management.



ABB India Ltd

• 500 - 600 Employee

• Senior Services Engineer

  • Sep 2005 - May 2015

   Carrying out the activities of marketing, servicing, repairing & trouble shooting as well as generating spares order from customer. Managing failures & warranty claims through technical investigations and maintain coordination with Safety/Vendor co-coordinator Implementing quality systems in the organisation to reduce rejections & ensure zero defect products. Identifying areas of improvement and recommending process modifications and equipment calibrations to enhance operational efficiencies of the systems. Reviewing the operational practices, identify the areas of obstruction/ quality failures and work on system and process changes for qualitative improvement/ energy conservation. Assisting customer on operation of turbocharger and at the same time making records. Managing maintenance of workshop machineries as well as providing on the job training to new joiners.



Royal Enfield

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Trainee

  • Oct 2004 - Aug 2005

  Worked trainee on quality assurance department. Worked trainee on quality assurance department.