Experience

12Go

• Belgium
• Information Services

• Human Resources Officer

  • Apr 2021 - Present

  - Strong manage the process for Visa/Work Permit applications and renewals for expatriate staff/consultants.- Manage the overall recruitment process (Recruiting, screening, interviewing, selection process, and onboarding).- Coordinate and support all departments with HR issues and relate matters around human resource development.- Create and maintain databases, personal files, employee documents, payroll, and other confidential data.- Prepare employment contracts and probationary documentation as needed.- Assist with any task or activities regarding Compensation and Benefits (Flexible Benefits, Company Enrollment, Health Check Up, Health Insurance Companies, and SSO) etc.- Coordinate all Government sections such as Social Security Office, Department of Labor Protection and Welfare, and Revenue Department. Show less

• Customer Support Agent

  • Aug 2019 - Present

  - Maintaining a positive, empathetic and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our information inside and out so that you can answer questions.- Keeping records of customer interactions, transactions, comments and complaints.



Go.AuPair

• United States
• Individual and Family Services
• 1 - 100 Employee

• Child Care Specialist

  • Jul 2018 - Aug 2019

  - 10,000++ childcare hours in the age of infant till 17 years. - Many years experiences in Thailand. - 1 year Aupair in the USA (1 boy 17 years old and 1 girl 9 years old). - 10,000++ childcare hours in the age of infant till 17 years. - Many years experiences in Thailand. - 1 year Aupair in the USA (1 boy 17 years old and 1 girl 9 years old).