Surbhi Bhandari
Assistant Manager at Reliance Jio- Claim this Profile
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Aakib M Kureshi
Surbhi is such a nice person to have around. She is not only a great colleague but also a very good leader with over 5 years of valuable experience. She is very creative, hands-on, and organized. She is always open to discuss ideas and suggestions. I learned a lot about leadership from Surbhi, and it was a pleasure to work with her for 2 years.
Ashish Jakhmola
I had the pleasure of working with Surbhi for 1 year at Kochar Infotech. She brings integrity and intelligence to her work, and I believe her overall presence had a positive impact on the company and my individual experience working there as well. I'm sure she will be a credit to any organization.
Aakib M Kureshi
Surbhi is such a nice person to have around. She is not only a great colleague but also a very good leader with over 5 years of valuable experience. She is very creative, hands-on, and organized. She is always open to discuss ideas and suggestions. I learned a lot about leadership from Surbhi, and it was a pleasure to work with her for 2 years.
Ashish Jakhmola
I had the pleasure of working with Surbhi for 1 year at Kochar Infotech. She brings integrity and intelligence to her work, and I believe her overall presence had a positive impact on the company and my individual experience working there as well. I'm sure she will be a credit to any organization.
Aakib M Kureshi
Surbhi is such a nice person to have around. She is not only a great colleague but also a very good leader with over 5 years of valuable experience. She is very creative, hands-on, and organized. She is always open to discuss ideas and suggestions. I learned a lot about leadership from Surbhi, and it was a pleasure to work with her for 2 years.
Ashish Jakhmola
I had the pleasure of working with Surbhi for 1 year at Kochar Infotech. She brings integrity and intelligence to her work, and I believe her overall presence had a positive impact on the company and my individual experience working there as well. I'm sure she will be a credit to any organization.
Aakib M Kureshi
Surbhi is such a nice person to have around. She is not only a great colleague but also a very good leader with over 5 years of valuable experience. She is very creative, hands-on, and organized. She is always open to discuss ideas and suggestions. I learned a lot about leadership from Surbhi, and it was a pleasure to work with her for 2 years.
Ashish Jakhmola
I had the pleasure of working with Surbhi for 1 year at Kochar Infotech. She brings integrity and intelligence to her work, and I believe her overall presence had a positive impact on the company and my individual experience working there as well. I'm sure she will be a credit to any organization.
Experience
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Reliance Jio
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India
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Telecommunications
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700 & Above Employee
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Assistant Manager
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Sep 2022 - Present
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Reliance SMSL Limited
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Vadodara, Gujarat, India
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Senior Team Lead
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Oct 2020 - Sep 2022
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Team Lead
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Jul 2018 - Sep 2020
• Closely monitoring daily productivity against the defined Service Level standards • Perform regular audit checks on client defined compliance requirements • People Management, including all HR related issues, as well as staff development • Supervise and support team members to ensure that delivery is consistent with or exceeds client's quality service standards • Working closely with Team Leaders to manage Team and Individual Performance, drawing action plans for the team • To drive process, performance and transformation • To guide the team by implementing best practices and always lead-by-example.
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Maxicus
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India
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Outsourcing and Offshoring Consulting
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300 - 400 Employee
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Team Leader operation
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May 2016 - Mar 2018
• Drive process performance to achieve and exceed SLA deliverable. • To create a conducive and stimulating environment for the teams to accomplish their goals • Manage expectations of team members and proactively approach to be able to sense their needs • Assist Process Manager in supervisory functions • Ensure adherence to the process deliverables (SLA's) • To work closely with Team Leaders to manage Team and Individual Performance, drawing action plans for the team • Drive process performance to achieve and exceed SLA deliverable. • To create a conducive and stimulating environment for the teams to accomplish their goals • Manage expectations of team members and proactively approach to be able to sense their needs • Assist Process Manager in supervisory functions • Ensure adherence to the process deliverables (SLA's) • To work closely with Team Leaders to manage Team and Individual Performance, drawing action plans for the team
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Education
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2013 - 2014
The Maharaja Sayajirao University of Baroda
Post graduation, Taxation
Community
