Experience

Goldman Communications Pvt. Ltd.

• India
• Events Services
• 1 - 100 Employee

• Corporate Partnerships

  • Nov 2018 - Present



Vista Sofft E Designs Pvt. Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Manager

  • Feb 2016 - Oct 2018

  Responsible for all department managers and supervisors, with review/approval responsibility for all operationsEmployees.Meet or exceed operations budget expectations.Plan and review compensation actions; enforcing policies and procedures.Manage staff levels and salaries.Vendor management.Review and approve all operational invoices and ensure they are submitted for payment.Work closely with GM and management team to set and/or implement policies, procedures and systems and tofollow through with implementation.Contribute operations information and recommendations to strategic plans and reviews; prepare and completeaction plans; implement production, productivity, quality and customer-service standards; resolve problems;complete audits; identify trends.Analyze process workflow, employee and space requirements and equipment layout; implement changes.Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures;complying with legal regulationsResolutions for customer issues

• Tele Calling Agent

  • May 2013 - Jan 2016

   Outbound calling Promote Sales



Mobile Telecommunications Limited

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Sales Professional

  • Jan 2012 - Apr 2013

  Outbound calling Promote Sales Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Establish, develop and maintain positive business and customer relationships Outbound calling Promote Sales Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Establish, develop and maintain positive business and customer relationships



Justdial

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Information Retrieval Officer IRO

  • Apr 2011 - Sep 2011

  Attend Inbound calls. Assist customers and address their queries. Attend Inbound calls. Assist customers and address their queries.