Suraj P.K
Vice President - Business Development & Customer Excellence at Nippon Sanso Holdings Corporation- Claim this Profile
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Bio
Praveen PB
Suraj could always be counted on to deliver exceptional support and guidance to the techical sales group in the field. His ability to clearly articulate and lead the product strategy made him an invaluable asset in those cases where a prospect needed to see and believe the vision of where the product was headed. It was a pleasure to work with Suraj and I hope to be able to do so again in the future.
Geetha B Srinivasa
Suraj worked in my team and was a key member in the Helium business. He is extremely strategic in his approach. Knows his deliverables and very professional. Highly customer centric.The quality I appreciate most of Suraj is his positive attitude. Also, worth mentioning are his temperament with team members, detailing and decision making. I am glad he worked with me for more than a year. Good IQ and wit. He is an asset to any team that he works for.
Praveen PB
Suraj could always be counted on to deliver exceptional support and guidance to the techical sales group in the field. His ability to clearly articulate and lead the product strategy made him an invaluable asset in those cases where a prospect needed to see and believe the vision of where the product was headed. It was a pleasure to work with Suraj and I hope to be able to do so again in the future.
Geetha B Srinivasa
Suraj worked in my team and was a key member in the Helium business. He is extremely strategic in his approach. Knows his deliverables and very professional. Highly customer centric.The quality I appreciate most of Suraj is his positive attitude. Also, worth mentioning are his temperament with team members, detailing and decision making. I am glad he worked with me for more than a year. Good IQ and wit. He is an asset to any team that he works for.
Praveen PB
Suraj could always be counted on to deliver exceptional support and guidance to the techical sales group in the field. His ability to clearly articulate and lead the product strategy made him an invaluable asset in those cases where a prospect needed to see and believe the vision of where the product was headed. It was a pleasure to work with Suraj and I hope to be able to do so again in the future.
Geetha B Srinivasa
Suraj worked in my team and was a key member in the Helium business. He is extremely strategic in his approach. Knows his deliverables and very professional. Highly customer centric.The quality I appreciate most of Suraj is his positive attitude. Also, worth mentioning are his temperament with team members, detailing and decision making. I am glad he worked with me for more than a year. Good IQ and wit. He is an asset to any team that he works for.
Praveen PB
Suraj could always be counted on to deliver exceptional support and guidance to the techical sales group in the field. His ability to clearly articulate and lead the product strategy made him an invaluable asset in those cases where a prospect needed to see and believe the vision of where the product was headed. It was a pleasure to work with Suraj and I hope to be able to do so again in the future.
Geetha B Srinivasa
Suraj worked in my team and was a key member in the Helium business. He is extremely strategic in his approach. Knows his deliverables and very professional. Highly customer centric.The quality I appreciate most of Suraj is his positive attitude. Also, worth mentioning are his temperament with team members, detailing and decision making. I am glad he worked with me for more than a year. Good IQ and wit. He is an asset to any team that he works for.
Experience
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Nippon Sanso Holdings Corporation
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Japan
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Chemical Manufacturing
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1 - 100 Employee
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Vice President - Business Development & Customer Excellence
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Oct 2021 - Present
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Air Liquide
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France
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Chemical Manufacturing
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700 & Above Employee
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Cluster Customer eXperience & Product Manager : Helium/SG/IPG - Africa,Middle East & India.
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Oct 2020 - Aug 2021
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Regional Product Manager : Helium,Packaged & Specialty Gases - Africa,Middle East & India.
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Jul 2017 - Oct 2020
• Responsible for Product Management of Helium, Specialty & Packaged Gases for the Middle East & India Region.• Defining the strategy and deploying the Business Models for these products lines, based on knowledge of the market, proximity to customers, and analysis of the competition.• Establishing the MEI Cluster business objectives, including the definition of the appropriate resources strategy to expand our business and to increase the performance of our operations.• Enhancing our Competitive intelligence and product market management (based on both local competitive & market intelligence in the countries, and global information from the markets).• Designing and supervising the deployment of Marketing Key offers consistently across the MEI Cluster.• Supporting affiliates in defining and executing their sales action plans to increase market share and profitability as well as loading - or better loading - their filling plants.• Implementing adequate sales channel strategies to develop and manage the distributor’s/reseller network from a product standpoint.• Responsible for Iran entry studies for M&A. Show less
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Business Unit Manager : Specialty Gases - GCC Countries
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Jan 2016 - Jun 2017
•Responsible for Specialty Gas Business Unit Management for the GCC countries• Implement sound business strategy for sustaining and accomplishing the profitability targets set by the Business Unit.• Achieve both bottom line and top line growth for the Business,Achieve growth by constantly reviewing the market trends and internal capabilities.• To formulate & ensure implementation of policies & strategies related to the business.• To devise strategy for new customer acquisition / end user applications and implement the same & To plan long term and short term marketing strategies and ensure effective implementation • To ensure Customer Satisfaction at all times and aim towards achieving high score on customer satisfaction scale with Large Global Accounts.• To work towards getting more base business from the existing customers.• To design and implement Customer Management process. • To proactively meet customer to build strong customer relations.• To design and ensure implementation of customer complaint process & monitor the customer complaints closely and the solutions provided.• To champion process innovations to enhance customer satisfaction.• Manage the most dynamic supply chain involving returnable & disposable Chemical Packages logistics servicing over hundreds of customers involving optimum sourcing across international suppliers. Show less
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National Sales & Key Account Manager : Specialty Gases - GCC Countries
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Apr 2013 - Dec 2015
•Responsible for Specialty Gas Sales & Key Account Management for Saudi Arabia ,Qatar & Kuwait.• Total Account Management of Large Global Key Accounts as a Single Point of Contact.• Identify and develop new business opportunities and markets and focus on delivering value to customers.• To formulate & ensure implementation of policies & strategies related to the business.• To devise strategy for new customer acquisition / end user applications and implement the same & To plan long term and short term marketing strategies and ensure effective implementation .• To liaise & work with the Regional Sales team to develop & close orders to potential clients.To lead the follow-up with new customer subsequent to the initial meeting and ensuring that RFQs are generated.• To ensure Customer Satisfaction at all times and aim towards achieving high score on customer satisfaction scale with Large Global Accounts.• To work towards getting more base business from the existing customers.• To design and implement Customer Management process. • To proactively meet customer to build strong customer relations.• To design and ensure implementation of customer complaint process & monitor the customer complaints closely and the solutions provided.• To champion process innovations to enhance customer satisfaction.• Manage the most dynamic supply chain involving returnable & disposable Chemical Packages logistics servicing over hundreds of customers involving optimum sourcing across international suppliers. Show less
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Praxair, Inc - a Linde Company
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United States
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Chemical Manufacturing
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700 & Above Employee
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National Sales Manager - Helium & Specialty Gases.
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Jun 2010 - Apr 2013
• P&L responsibility of Helium for Pan India . • Responsible for Sales,Operations & Distribution of Helium for India. • Drive business strategies in alignment with the annual budgetary targets to be achieved • Drive Operations towards increased productivity and operational excellence. • Provide strategic direction and support to the Account Managers towards business sustainability/ development. • Manage the most dynamic supply chain involving returnable ISO Containers & Chemical Packages logistics servicing over hundreds of customers involving optimum sourcing across international suppliers. • Arrange effective utilization and retrieval of idle assets. • Drive cost savings in Operations and Supply chain management of imported products. • Launching & managing the Deuterium sourcing & supply chain for Key Accounts in India. • Handling a business plan of USD 10 Mn. • Long term contracting for Helium for Large global key accounts. Show less
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The Timken Company
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Key Account Manager - Process OEM & Wind Energy.
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Dec 2009 - Jun 2010
Timken India Ltd,is a wholly owned subsidiary of $ 5.2 Bn, Timken Corp US.The company is engaged in the manufacturing of bearings ,housings seals,engine components & lubrication system, apart from a strong team of service & condition monitoring team worldwide.TIMKEN boasts of Heritage Brands Like,Torington,Fafnir,Purdy helicopter Transmissions. Responsible for Key account management of the Cement/Metal's/ Power Generation /Power transmission Customers with a business plan of $7.5 Million.Customers Handled BHEL/ALSTOM/FLSMIDTH/JSW/RINL/ITWAlso responsible for exploring new business oppurtunity at Wind Energy accounts . Show less
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Key Acc Manager - Aerospace,Defence,& Offhighway
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Feb 2007 - Nov 2009
Responsible for Key account management of the Offhighway-Mining customers like Caterpillar/Komatsu/Volvo/Hitachi/BEML in India witha business plan of USD 4 Million.Also responsible for exploring new business opputunity at Aerospace accounts like Goodrich,HAL,& ISRO.And Defence accounts like BEML,HVF,&OFB.
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SKF Group
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Sweden
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Industrial Machinery Manufacturing
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700 & Above Employee
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Asst Manager - Industrial Business Unit
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Feb 2006 - Feb 2007
SKF India Ltd,is a wholly owned subsidiary of $ 7 Bn, SKF AB Sweden.The company is engaged in the manufacturing of bearings ,housings,seals,linear motion products& lubrication system, apart from a strong team of reliability & condition monitoring team worldwide.SKF boasts of Heritage Brands Like ,CR Seals & Willy Vogel Lubrication system. Responsible for Industrial bearing business in South India. Primarily focusing on Cement/Windenergy/Powertransmission markets responsible for a overall business plan of USD 10 Million. Handling customers like FLSmidth/FFE Minerals/BHEL/NEG MICON/VESTAS RRB/L&T DEMAG/GREAVES BOMAG/BONFIGLIOLI. Show less
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Flowserve Corporation
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Sales Engineer
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Jun 2004 - Feb 2006
Flowserve Pump Division,is a wholly owned subsidiary of $ 5 Bn, Flowserve Corp US,Indian operations was earlier part of Ingersoll Rand Pumps. The company is engaged in the manufacturing of pumps/valves/mechanical seals worldwide. Pumps division boasts of Heritage Brands Like ,Ingersoll Rand,Worthington,Byron Jackson,Nigata,Storke Pompen,Jeumont-Schneider,Pacific,Westland Roller,Thomson Kelly Lewis,Durco,Cameron & Sier Bath. Responsible for Oil & Gas/Desalination/Power Gen/Pharma markets in South with a business plan of $3 Mn . Handling customers like HPCL/BPCL/IOCL/CAIRN ENERGY/RELIANCE PETROLEUM. Handling techno commercial discussions with consultants like L&T/TECHNIP/SAIPEM/EIL/AKZO NOBEL/DEGREMONT.. Show less
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Universal Flexibles Pvt Ltd
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India
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Asst Engg Design
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Aug 2002 - May 2004
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Education
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2020 - 2020
The CX Academy
Professional Diploma in Customer Experience, Customer Experience -
1998 - 2002
Government College Of Engineering Kannur
Bachelor of Technology (B.Tech.), Mechanical Engineering -
1996 - 1998
Kendriya Vidyalaya
AISSCE
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