Suraj Narayanan
Assistant Manager marketing & Patient Relation at KVM SUPER SPECIALTY HOSPITAL- Claim this Profile
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English Native or bilingual proficiency
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Malayalam Native or bilingual proficiency
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Hindi Professional working proficiency
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Tamil Full professional proficiency
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Telugu Limited working proficiency
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French Limited working proficiency
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Bio
Experience
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KVM SUPER SPECIALTY HOSPITAL
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India
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Hospitals and Health Care
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1 - 100 Employee
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Assistant Manager marketing & Patient Relation
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Apr 2021 - Present
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Assistant Manager marketing & Patient Relation
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Apr 2021 - Present
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Assistant Manager
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Apr 2021 - Present
In Door MarketingIndoor marketing for our services is to visit doctors in an around our geography on a regular basis .CME – continuous medical education program/seminars is the best tool for in-house marketing, to explain the advances in our medical service, eg: a panel of experts, infrastructure, cost, quality of our service etc. • Coordinate marketing strategies which were very common like profit sharing, giving compliments etc can also be implemented.Outdoor Marketing• Advertisement• Medical Camp & ExhibitionsContinuous Medical Education Program (CME)Tying up with Ltd companies, Organizations ,Clubs, Colleges, Schools in & around our geographySpecial Health package Health TourismPublic RelationsTelephonic MarketingE- MarketingCRM (Customer Relationship Management)Add plays a vital role in health cares marketing.TV AddPrint Media WebsiteHoardings, Banners, postures, Road shows etcPublic RelationsPublic relations provide the liaison between the doctor & the public.Whenever our doctors perform pioneering surgeries or winning awards for their achievements, we can talk to the media and when people come to know about our achievements they get confidence to go for our services.Telephonic marketing is the best way to approach an existing client. Give a nutshell regarding to our new services & initiatives by greeting them on their birthdays, wedding anniversaries etc.E Marketing, internet portals is one of the best & effective tool for marketing.Client relationship management is also a good tool for marketing, one satisfied client can bring 100 clients for us, and marketing dept is very keen in keeping good relationship with the clients.Playing a key role of mediator between management and public facilities.Coordinating NABH accreditation works with management.Maintain statistical data of other hospital doctors/pro/ambulance driver/and other competitors data. Show less
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MediHome
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Kottayam Area, India
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Healthcare Consultant Team Leader
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Jul 2019 - Present
Total health care solutions at home! MediHome started in Kollam in August 2016 as a home based health care system with the desire to counsel, educate and encourage people to periodically monitor their health. This will enable them detect variations in health parameters as early as possible and prevent complications. After all, prevention is better than cure! Total health care solutions at home! MediHome started in Kollam in August 2016 as a home based health care system with the desire to counsel, educate and encourage people to periodically monitor their health. This will enable them detect variations in health parameters as early as possible and prevent complications. After all, prevention is better than cure!
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Taste Rider Restaurant
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vaikom
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Proprietor
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Apr 2018 - May 2019
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WATS
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Ghana
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Service Consultant OTR Tires
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Mar 2016 - Oct 2018
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Apollo Hospitals
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India
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Hospitals and Health Care
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700 & Above Employee
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Health care marketing Executive
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Oct 2012 - Feb 2014
Functional area: - coordinating medical conference, strategy management, Market research, Meeting client, New product campaign – Conducting various camps and awareness talks in different corporate Maintain and acquiring the clients in effective manner New business development and relationship management with specialist doctors in Chennai Area Achieve sales and revenue targets for the specialized healthcare services vertical Establish and manage a system driven sales set-up focused on specialist doctor liaison, patient acquisition, retention, and optimization Conduct superior customer relations through regular engagement with current and prospective specialist doctors Drive education, marketing support, and services that will contribute to the success of patient enrolment and experience in company’s specialized healthcare services Show less
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MIOT International
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India
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Hospitals and Health Care
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500 - 600 Employee
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Coporate Relations
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Feb 2012 - Aug 2012
Functional area: - Market research, Meeting client, maintain clients, conduct camps, tie-up with co prates Functional area: - Market research, Meeting client, maintain clients, conduct camps, tie-up with co prates
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Education
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Anna University
Master of Business Administration (M.B.A.), Marketing & Hr -
Madurai Kamaraj University
Bachelor's Degree, Tourism and Hospitality Management