Experience

EASYECOM

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager - Strategic Alliances & Partnerships

  • Feb 2022 - Present

  #Identifying potential partners in technology and channel/reseller categories. who can help achieve the company's strategic objectives and evaluate their compatibility with the company's goals, values, and culture. #Discuss the synergies and planning GTM with technology partners to generate the SQLs. #Developing and negotiating agreements that outline the terms and expectations of the partnership, including goals, responsibilities, resources etc. #maintaining communication channels to ensure effective collaboration between the partner companies and aligning their efforts to achieve common goals. #Set the metrics and benchmarks to measure the effectiveness of the partnership engagements and track the progress towards goals. If any help/support to my team ensuring they get timely responses and are involved in joint work to help them in achieving their targets. #Maintaining positive and productive relationships with partner companies, developing mutual trust, and fostering a collaborative culture. This includes managing conflicts and resolving issues that may arise. #Engagements with Sales/Marketing team on a regular basis to do the market and competitive analysis to identify emerging trends and opportunities, and adapt the partnership strategies to maximize benefits. #Developing and executing long-term strategic plans for the partnership to ensure sustained growth and success. Show less



Gofrugal

• India
• IT Services and IT Consulting
• 200 - 300 Employee

• • Jul 2019 - Feb 2022

  GoFrugal Technologies has been providing technology adoption into Retail and Supply chain businesses since 2004, in the form of complete business automation solutions. HQ in Chennai, India, our technological footprint has grown to benefit 25,000+ retail businesses.Key Result Areas:# Responsible for AP TL Region for Sales and Marketing operation for Gofrugal ERP (Prime),RetailEasy/ServEasy Cloud Solutions, ManageEasy Distribution Network Management systems in FMCG.# ERP and Enterprise Solution for SMEs, Distribution and Retail Industry. Finding new business opportunities in New Accounts and up-sell & cross-sell options in the existing customer base# Generating leads, Prospecting and closing high potential accounts.# Responsible for closing New Business deals start from lead generation to closure and Upsell/Cross sell from existing customer base.# Own complete Sales cycle from Lead Generation to closure. Closely working with the partner team for closures.# Overall growth of organization, Customer acquisition, partner network.# Alliance, collaboration and CEO/CFO level networking at different industry/commerce/Business association meet.# Enable the channel partners in across AP TL to make sure they will sell Gofrugal Product independently.# Driving Standalone and Enterprise Business for AP TL Region. working and Engaging with the partners, Key influencer and customer to accelerate business growth.# Managing team and partners and coaching them in every aspects of business right from identify the opportunity to closure and reference collection , building pipeline and planning sales funnel.# Onboard new channel partner, enable their team to sell all the offerings to existing customer and generate new leads.# Identified the customer in to FMCG, pharma and F&B vertical to sell our solution worked with team to do the FA integration and also ecommerce integration # Meeting with SMEs and large enterprise CEO, CFO, IT Head level team to present our solution. Show less

• • Oct 2018 - Jun 2019

  Taken Responsibilities of leading the Online Sales Team where I had the below responsibilities -1. Building Online sales team started with recruitment freshers based on regional languages regional requirement to multiply online demand generation and pull prospects 2. Creating an effective induction plan aligning with organization work culture and role-based training to the new team members.3. Coached a team of 5 on cold calling, lead qualification, product demonstration and sales closure.4. Collabrated with multi functional teams to build the LMT dashboard to manage the leads appointments/followups daily within assure time.5. Managed 10+channel partners in north India, west and eastern region including top cities like Delhi, NCR, Odisha, Jharkhand and north east regions and ensured an increase of partner business revenue by product and sales training.6. Done the Prime (Enterprise sales) with jointly worked with Enterprise team to build chain pipeline, develop and manage a complete Enterprise sales pipeline until closure7. Ensured retention of corporate customers by collaborating with customer support & product teams.8. Presenting team’s monthly sales performance and plan for next month based on current pipeline. Show less

• • Nov 2017 - Sep 2018

  GOFRUGAL is a digital-first company offering cloud and mobile ERP /SAAS solutions to Retail, Restaurant and Distribution businesses.Key Result Areas:# Online demand generation and management through Cold calling, Social media tools through LinkedIn, Facebook, etc. on a monthly, weekly & daily basis.# Managing Pulls leads from Ad words and marketing team using different platforms to generate potential leads.# Qualifying leads to prospects within assure time target min prospects conversion daily basis and identifying suspects faster and scheduling demos with right prospects.# Give Online Product demo to prospects and making them experience our trial/mobility solutions.# Proposal preparation based on the demo and Customer-centric requirements.# Strong Negotiation skills and closure of the Business Deal profitably.# Coordinated with the Product Delivery team for software implementation and ensured smooth product delivery with customer satisfaction.# Coordinated with the Development team and sometimes demanded Market-driven Product development to ensure the customer base is steady and growing.# Target/Plan given every month with good analytical skills to interpret and track self-performance as well as team.# Analyzed the current market cum customer base and ensure consistent growth of the existing business through Cross-sell & Up-Sell.# Track competitors and changes in the market from time to time and share feedback with the marketing team.# Appointed partners in new territory/city where we don't have physical presence and give induction and product training to partners and their employees to perform with 100% market opportunity.# Responsible for business from 10+ channel partners from northern and eastern regions understanding the Partner program and orienting Partner's development based on the same to ensure Partner compliance. # Daily / Weekly and Monthly Reporting with effective next day planning to ensure 100% productivity. Show less

• • Feb 2017 - Oct 2017

  # Responsible for identifying the right leads by targeting SMEs across top verticals like FMCG, F&V and F&B ,Pharmacy, apparel to generate demand from cold calling using online research like Facebook/LinkedIn groups etc.# Qualifying the leads understand the business requirements and scheduling the demos and assigning ASM/RSM.# Making every prospect experience the product and increase the L-P conversion and build pipeline.# Daily reaching to pull leads within assure time and qualify and schedule the meetings.# Follow the process of and utilize the CRM tools (SAM) effectively to ensure 100% quality information is entered in the CRM for all the leads and prospects engagements.# Finding new business opportunities in assigned regions/territory and appoint referral partners and also build relationship with existing customers to find the up-sell & cross-sell from existing customer base.# Working closely with regional team TSM/ASM and RSM to share opportunity in the region and also responsible for taking feedbacks from happy customers and references. Show less

• • Nov 2016 - Feb 2017



Hinduja Leyland Finance

• India
• Financial Services
• 700 & Above Employee

• CCE

  • Mar 2016 - Jul 2016

  #Handled Inbound inquires related to settlement of loans. #Responsible for Resolve Escalated Customer Complaints. #Reporting to floor manager with data of daily engagements and settlement reports #Also assigning next level discussion to accounts team for closure of loans. #Handled Inbound inquires related to settlement of loans. #Responsible for Resolve Escalated Customer Complaints. #Reporting to floor manager with data of daily engagements and settlement reports #Also assigning next level discussion to accounts team for closure of loans.