Residential Leasing Manager

• Sep 2020 - Present

Senior Sales Representative

• May 2020 - Aug 2020

Associate Manager Residential Marketing & Leasing

• Apr 2019 - Feb 2020

•Performed 15-20 inbound & outbound calls to prospective customers daily, noting requirements, and providing details on services offered and assisted in resolving queries if any to ensure 100% customer satisfaction •Recorded client data including personal and professional credentials for follow up in deal closures and kept clients posted on new products and services offered by company for future business•Gained understanding of customer needs and budgets to pitch products to best suit interests and requirements to fast forward decision making process for closures•Shared prospect customer profile files including financial credentials, job credentials and personal credentials with owner to ensure a comfort in understanding prospect’s profile and discuss further actions to close the deal•Negotiated rental prices and tenures with prospects and closed the deal with best interests of both parties resulting in creating long term positive relationships •Handled contract drafting and registration process by covering all clauses protecting most of the legality for both parties•Performed post service welcome courtesy calls to build strong rapport with clients for future business references by showcasing a professional approach•Consistently achieved monthly leasing targets of 20 units for monthly revenue of approximately $20,000•Ideated Loyalty program for existing tenants increasing referrals by 70% and saved more than 50% of company costs on digital ads and other marketing activities•Planned and implemented leasing process strategy’s reducing time lapse between clients and increased team efficiency by 3 times in deal closures resulting in increasing revenue nearly 2.5 times monthly•Introduced complimentary services which increased company revenue by $6,000 / month / leasing rep•Leveraged client loyalty and sold 8 units equivalent to $1.1million in a span of 1 year

Sr. Executive Residential Leasing & Sales

• May 2018 - Apr 2019

Sales and Marketing Manager

• Jun 2016 - Apr 2018

•Managed 5 Inside Sales Representatives by setting monthly sales targets and defining a set path to achieve team goals •Trained Sales Representatives on existing and new products introduced by company, handled calls and queries increasing confidence amongst the Calling team resulting in better efficiency for generating site visits •Monitored team performance weekly, and discussed issues and provided appropriate support resulting in increased team trust •Implemented social media marketing campaigns in alliance with Marketing team thus increased monthly enquiries by 30% per month with a conversion ratio of 60% from online traffic •Directed the Design team on building marketing materials keeping in mind the running campaign thus created a consistent brand image in customers mind •Implemented Site Branding to make people connect with the brand once they were at the site •Consistently achieved monthly sales revenue target of $1.2million by demonstrating effective selling strategies •Prepared forecasted monthly marketing budget considering both online and offline marketing campaigns and achieved minimum 10 times ROI for 4 months in a row •Negotiated pricing with clients by using only 30%-40% of negotiable window saving a generated extra profit of minimum 60% for company •Upsold property features to prospective clients and closed 35% of the deals on the same date of visit •Coordinated with Administration team for contract building and timely unit registration showcasing company efficiency •Updated booked clients with site development progress from time to time and leveraged loyalty by obtaining references resulting in revenue of $300k •Developed and trained New Business Partners to promote project to customers which increased monthly revenue of $10million

Assistant Sales and Marketing Assistant

• Apr 2015 - Apr 2016

•Consistently achieved monthly sales target of $900k for 1st and 2nd quarters •On boarded New Business Partners and worked closely with their clients and closed monthly deals worth $150k •Maintained long term relationships with booked clients and leveraged loyalty for future sales which accounted to sales of $150k - $175k monthly •Managed and supervised a team of 3 Telemarketers by providing daily calling data; analyzed EOD list of interested customers to take further actions in providing detailed information about the project by phone or email and resolved any queries •Managed in person meetings with prospective clients to provide presentations about the project and its benefits •Convinced 90% of interested clients to visit site and tour project, thus generating prospects for deal closures •Provided tours for prospective clients regarding project to showcase features and benefits in an appealing way which affected their buying in a positive aspect •Analyzed clients’ budgets and requirements and accordingly pitched the right priced unit in order for client to make an informed decision within a week or 15 days which resulted in accomplishing monthly sales targets •Worked in line with Marketing team to develop and design marketing collaterals for yearly campaigns •Ideated strategy to improve lead generation from callers by introducing performance incentive plan which increased monthly count of interested clients by 40%