Suraj Badda

Manager at Capgemini
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Marathi Native or bilingual proficiency
  • Telegu -

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Credentials

  • GNIIT ( Software Engineering )
    NIIT Limited

Experience

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager
      • May 2022 - Present

      Process Lead - Incident| Problem | Change | Monitoring Process Lead - Incident| Problem | Change | Monitoring

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Associate
      • Aug 2019 - Jun 2022

      Lead - Major Incident Management Lead - Major Incident Management

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant
      • Feb 2017 - Aug 2019

      Incident & Crisis Management analyst Incident & Crisis Management analyst

    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Software Engineer
      • Feb 2016 - Feb 2017

    • United Kingdom
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Senior Engineer
      • Aug 2011 - Dec 2016

      Service Level Senior Support Engineer for day to day operations for managed services at client place.( CRBT, IVR, SMS, PORTALS, BILLING, PROVISIONING, ECARE, APPS) Projects worked : # Ooredoo Myanmar (Current project: Deputed abroad Onsite Yangon, Myanmar for 1.4yrs) for operational support of managed services which includes: IVR /CRBT (Caller Ring Back Tone) / SMS Services / Provisioning / Performance monitoring / Portals (WEB / WAP) / SMS Gateway / USSD. (June-2014 till Nov-2015). # TATA TELE SERVICES Ltd Mumbai at client place for 2.7years).(IVR VAS Services: Subscription Manager Platform). From Aug-2011 till Apr-2014. Show less

Education

  • Mahatma Gandhi Unversity
    Master of Business Administration (MBA), Information Technology
    2012 - 2014
  • St. Xavier's high school. ( Mumbai , India )
    SSC
    2005 -

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