SURAJ BABU
Administrative Officer & Office Incharge at London American City College- Claim this Profile
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English Full professional proficiency
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Hindi Professional working proficiency
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Malayalam Native or bilingual proficiency
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Tamil Professional working proficiency
Topline Score
Bio
Credentials
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Advanced Diploma in Foreign Exchange Management
Bharathiar UniversityMay, 2010- Oct, 2024 -
EFSET 45 Intermediate (CEFR B1)
EF Education First
Experience
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London American City College
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United Arab Emirates
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Education Administration Programs
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1 - 100 Employee
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Administrative Officer & Office Incharge
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Jan 2016 - Present
• Coordinated office administrative procedures and reviewed, evaluated and implemented new procedures. • Created work priorities, delegating work to office support staff, and make sure deadlines are met and procedures are followed. • Done administrative activities associated with admission to colleges and universities. • Scheduled conferences, seminars and webinars, and drafted agendas and minutes for the meetings • Administered policies and procedures related to the release of records in processing requests under government access to information and privacy legislation. • Coordinated and plan for office services like accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services. • Carried out analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes. • Helped the management to prepare operating budget and maintained inventory and budgetary controls. • Gathered data and prepared periodic and special reports, manuals and correspondence. • Supervised records management technicians and related staff. Show less
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Branch Operations and Marketing Manager
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Mar 2015 - Sep 2015
Direct all operational aspects including Customer Service, Human Resources Management, Administration • Team Management • Marketing and Sales • Monitoring Quality of Service • Supervision • Compliance • Manage budget and allocate funds appropriately • Address customer and employee satisfaction issues promptly • Setting up and maintaining controls and documentation procedures • Assisting Regional Manager in Business development activities Direct all operational aspects including Customer Service, Human Resources Management, Administration • Team Management • Marketing and Sales • Monitoring Quality of Service • Supervision • Compliance • Manage budget and allocate funds appropriately • Address customer and employee satisfaction issues promptly • Setting up and maintaining controls and documentation procedures • Assisting Regional Manager in Business development activities
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UAE Exchange
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United Arab Emirates
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Financial Services
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300 - 400 Employee
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Junior Officer
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Aug 2012 - Oct 2014
• All branch operations including Currency Exchange, Money Transfer, Loans • Customer Service • Marketing and Sales (Currency Card, FCDD) • Assist Manager in the daily evaluation and problem solving • Internal compliance • Documentations • Cashier (4 months) • All branch operations including Currency Exchange, Money Transfer, Loans • Customer Service • Marketing and Sales (Currency Card, FCDD) • Assist Manager in the daily evaluation and problem solving • Internal compliance • Documentations • Cashier (4 months)
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Education
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Nehru Institute of Engineering and Technology
Master of Business Administration (M.B.A), Marketing and Finance -
R.V.S College of Arts And Science
Bachelor of Business Management (B.B.M), Business Administration and Management