Surabhi Tyagi
Head-Reservations at ABChapri Retreats- Claim this Profile
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Hindi Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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The Fundamentals of Digital Marketing
GoogleDec, 2020- Oct, 2024
Experience
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Head-Reservations
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Jan 2017 - Present
Handling end-to-end reservations and conversion through indirect sales for all the 3 properties- Neeleshwar Hermitage, Lotus and Sukoon from the head office. Managing inventory for bookings through agents, online or direct bookings including phone and e-mails. Close working with the front office team, marketing and digital team for smooth functioning. Responsible for daily, weekly, monthly and yearly sales and enquiry reports of all the properties. Preparing monthly… Handling end-to-end reservations and conversion through indirect sales for all the 3 properties- Neeleshwar Hermitage, Lotus and Sukoon from the head office. Managing inventory for bookings through agents, online or direct bookings including phone and e-mails. Close working with the front office team, marketing and digital team for smooth functioning. Responsible for daily, weekly, monthly and yearly sales and enquiry reports of all the properties. Preparing monthly reports for the directors for total revenue and sales. Performing trend analysis on previous year sales with current year in order to improve future plans. Preparation & submission of invoices to clients and daily reconciling of bank statement for all inflows and outflows of payments received from the customers. Representing company in National Travel Fairs to promote Properties in the new market. Show more Show less
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Franchise Manager
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Feb 2016 - Jan 2017
Responsible for building the sub-franchisee network for existing franchisees Working with educational institutions and corporates for selling concepts and services available and responsible for maximum conversions Conducting psychometric test and DMIT scanning and counselling clients on report metrics.
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Enterprise Sales Manager
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Nov 2014 - Mar 2015
Corporate Sales: Responsible for selling signage and surveillance solution to corporates across India. Marketing Strategy: Devising marketing strategy to generate leads. Market Research: Identifying and shortlisting industries to promote the services. Brand Management: Devising strategies and participating in events to establish and promote the brand image of the company.
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Sr.Territory Manager
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Aug 2011 - Apr 2012
SAP: Stipendiary Assignment Program started as a one-off program but later become a department after its tremendous success. It was based on the concept of “EARN WHILE YOU LEARN”. Full time regular students were inducted as trainees and were given stipend for promoting, marketing and setting distance learning courses of ICFAI. YAP: The Young Achievers Programme started by ICFAI in 2009 was a six-day program for the students of undergraduate college for self-development and career… SAP: Stipendiary Assignment Program started as a one-off program but later become a department after its tremendous success. It was based on the concept of “EARN WHILE YOU LEARN”. Full time regular students were inducted as trainees and were given stipend for promoting, marketing and setting distance learning courses of ICFAI. YAP: The Young Achievers Programme started by ICFAI in 2009 was a six-day program for the students of undergraduate college for self-development and career visioning. The program is intended to identify, stimulate and develop young people who have the potential to become India's agents of social and economic change in the coming years. Show more Show less
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Territory Manager
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Mar 2008 - Mar 2011
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Deputy Manager
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Mar 2007 - Mar 2008
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Assistant Manager
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Aug 2004 - Mar 2007
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Motor Claims
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Aug 2003 - Jul 2004
Claims Registration. Number Generation Database entry and updating of records as per status quo for Claims. 64VB / Policy Report confirmation. Surveyor deputation. Claims Reserve Updation. Handling Major and Theft Cases. Validation of Claims including Audit, scrutiny of documentation attached to each claim.
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Management Information System Executive
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Nov 2001 - Oct 2002
Branch comparison of stock and sales. Monthly stock reviews and sales targets. ELCOMA (Production Review of all llightening ccompanies). Product-wise, region-wise performance of current & historical data. Comparative statements for sales, collection & outstanding of all branches. Annual performance review of company’s trade. Discount & other schemes
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Education
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C. Rajagopalachari Institute of Management, Barakatullah University
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Jesus and Mary College, Delhi University
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Kendriya Vidyalaya