Surabhi Tripathi

Chief Product Officer at inavitas
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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LinkedIn User

A true leader who deal with the situation more proactive and who is so compassionate towards every one on team. Sole frontier in many scenarios and good guidance to those who needed. Who can make an family like feeling within environment and gel with Everyone. continuous achiever of milestones in positions. Felt great to work with!.

Prashant Kumar

I got an opportunity to work with Surabhi in Inavitas while developing several applications and IOT platform for smart devices targetted at creating smart solutions for energy savings and utilisation. She created and initiated several processes to streamline our development process. I recommend her for her analytical thinking and her leadership skills as she not only streamlined a lot of broken processes for us but also played a major role in felicitating a smooth functioning of the platform and other applications. She is a delightful person and a joy to work with.

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Credentials

  • IELTS 8.5
    IELTS Official
    Aug, 2019
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Apr, 2018
    - Nov, 2024
  • Blockchain essentials
    IBM developerWorks
    Jan, 2018
    - Nov, 2024
  • PMP® Certification Training Course
    JEEES Enterprise Solutions - India
    Dec, 2016
    - Nov, 2024
  • Cert CII ( Award in London Market Insurance)
    Chartered Insurance Institute
    Aug, 2016
    - Nov, 2024
  • Licentiate - Insurance Institute of India
    Insurance Institute of India
    Dec, 2014
    - Nov, 2024

Experience

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Chief Product Officer
      • Apr 2019 - Present

      As a member of the leadership team, led product development in managing tasks required to successfully launch IOT based EMS products for B2B and B2C segments. Identified market needs and opportunity sizes. Developed business plans and recommendations with C-level executives. Participated in early engagement with customers and operational companies to document and resolve customer experience issues.-Streamlined and grew Bangalore operations of the company.-Worked closely with the CEO and other C-level executives to provide high-quality strategic leadership.-Implemented best practices for customer success team still in use.-Led organization through self-assessment (SWOT analysis) and performed competitor analysis.-Target market selection, Product strategy, vision, and roadmap.-Instrumental in creating standard operational frameworks and governance structures-Focused on strategy execution by providing executive oversight, guidance, and support for significant strategic initiatives.-Drove measurable change in the organization, systems, and processes resulting in reductions in operating costs.-Collaborates with management and other employees to ensure a complete understanding of business needs.-Improved value to customers by developing multi-tiered service offerings that enable customers flexibility and a variety of product options.-Directed, organized and monitored implementation of all product enhancements for greater efficiency in the business process.-Ensured quality audits for all business programs/projects as needed.

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Product Lead
      • May 2018 - Apr 2019

      Product Owner and Work Stream Lead part of a high-profile team working on a strategic project for Commercial Property Pricing. Analyzing and prioritizing business requirements, translate them into solution requirements and ensure their implementation throughout the project life cycle.- Performed project chartering, vision board development and defining MVP for a complex, global project.- Providing explanations and expertise regarding as-is / to-be models as part of the requirements elicitation process i.e. process, data, workflow, application etc. to appropriate stakeholders.- Adapting and applying different delivery methodologies determining the best methodology for the specific project.- Planning, conducting/facilitating elicitation sessions for business requirements, managing the product backlog and ensuring the deliverables are met.- Understanding customers´ objectives, processes and products in order to make appropriate recommendations for customer-specific needs.- Collaborating with the project manager to build Business Case, including cost/benefit analysis, risk assessment, project scope and development of a high-level plan.- Producing requirement specifications and outlining solution design documents throughout the project life cycle, incorporating change requests and finalization of requirements documentation.- Analyzing and managing requirement risk, traceability matrix and prioritizing requirements.- Performing quality review checks on project deliverables.- Participating in testing, implementation and training activities.- Participating in post-implementation activities including problem solving and measurement of benefits achieved. In case expected benefits are not achieved, participating in the analysis to determine root cause.- Communicating effectively through different mediums at all levels and mentor lower level peers- Focus areas: Risk Assessment, Location Management, Claims information, Policy coverage and Pricing.

    • Product Owner
      • Jan 2017 - Jun 2018

      • Engaging with internal and external stakeholders to understand the business needs, projects scope and priorities. • Responsible for keeping the Product Backlog in TFS always in a prioritized state.• Acting as a primary interface between the business, operations and the development teams.• Collecting, writing and validating the user stories and the functional and non-functional requirements. • Describing the user acceptance test cases and supporting the business in executing acceptance testing. Assisting in training of the internal and external users.• Implement new as well as improved functionality within existing business system. Provide support to our business community, answering user questions, debugging systems and processes, and working with developers directly to integrate changes into the system.• Ensure integrity of systems by supporting applications, analyzing recurring problems, finding and implementing permanent solutions. • Prepare and maintain system documentation, workflows and user guides, use cases and requirements documentation.• Coordinating implementation, delivery and testing between various systems when requirements span across systems.• Responsible for Backlog Refinement sessions, Business Sprint Reviews, Sprint Planning, Retrospective Sessions, etc.• Working with Underwriters and Actuaries on a day to day basis to address their issues and incorporate their feedback / change requests into the system.

    • Senior Business Analyst
      • Jan 2015 - Dec 2016

      • Worked as a Business Analyst responsible for successful implementation of Agile and smooth transition from Waterfall approach. • Onsite coordinator responsible for organizing Collaboration Sessions with all stakeholders including third parties. • Working as a SME for RMS CAT Modelling and responsible for implementation of new requirements, resolution of issues and validation of results. • Assist Users in the import of data into the system and perform geocoding and RMS Modelling. • Provide resolution or workarounds for issues reported by underwriters located globally. • Responsible for providing training to Underwriters for new system changes and manage Business User testing during UAT phase. • Assist project manager in making planning decisions and communicate effectiveness of offshore delivery through Status reports. Contribution in process improvement and effort estimation. • Introduced several process improvements which resulted in zero defects in UAT phase. • Managed optimization of the bulky Regression pack that ultimately provided 100% coverage and resulted in saving execution effort for every release.

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Analyst
      • Apr 2014 - Jan 2015

      • Developed strong knowledge of a very complex system that helped in precise impact analysis of changes and minimization of defects. • Interfaced with clients to gain understanding of requirements/processes through meetings and discussions. • Provided overall business and systems analysis and design support. I was also responsible for preparing Activity Diagrams, Impact Analysis documents, RTM, clarifications log, status reports. • Provided walk-through sessions and clarified any queries relating to requirements for clear understanding of the development team. • Creation of high level test scenarios and review of test cases to ensure accuracy and quality of complex system changes. Provide testing feedback to technology and monitor adherence to functional requirements. • Ensured that the resources are equipped to be productive in time to meet requirements of customer. • Maintained a traceability matrix for all requirements and mapping to various requirement documents to avoid any gaps in functionality being delivered. • Analysis of the new requirements specified by the client for the future releases and discussion with the functional and technical teams.

    • Software Engineer
      • Jun 2010 - Apr 2014

      Module Lead for a team of 4 (30+ total team size) and involved in the delivery for a complex web application in the Insurance domain. With a good hands-on on the .Net technologies, able to coordinate with the external vendors and interface teams as well.• Responsible for development, technical design, tracking the progress of the resources, and help the team in technical problem solving. • Developed and supported applications using ASP.NET MVC5, C#, WCF,WEBAPI, ASP.NET, WCF, SQL Server etc.• Involved in design and development of the interfaces along with the external teams and communicate the team updates in timely fashion• Responsible for development, support, maintenance and implementation of a relatively complex project module. Works on problems of complex scope, through extensive usage of standard concepts and principles. • Led a team of 4 and able to deliver one of the major complex functional modules of the project successfully. • Involved in the Design of the change requests and provide functional/technical walk-through to the team.• Won award for contribution towards the team and eagerness to learn.

Education

  • Northwestern University - Kellogg School of Management
    Executive Education, Product Strategy
    2019 - 2020
  • Amity Education Group
    Master of Business Administration (M.B.A.), First Class with Distinction, CGPA 8.9
    2012 - 2014
  • Amity Education Group
    B.Tech (C.S.&E.), Computer Science
    2006 - 2010

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