Surabhi Karmakar
Supply Chain Planner at Oxerra Americas- Claim this Profile
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Bio
Credentials
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Pursuing APICS CPIM II
APICS
Experience
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Oxerra Americas
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United States
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Chemical Manufacturing
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1 - 100 Employee
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Supply Chain Planner
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Apr 2023 - Present
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Venator Materials Plc
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United Kingdom
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Chemical Manufacturing
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700 & Above Employee
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Supply Chain Planner
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Apr 2022 - Apr 2023
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Regional Distribution Coordinator
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Sep 2019 - Apr 2022
➤ Hold responsibility in overseeing intercompany purchase orders and communicating with the European production teams to ensure timely stock replenishment to comply with group supply chain requirements.➤ Take charge of inventory at eight third-party/regional warehouses across Canada and North America to assist with customer order fulfillment and optimize selling expenses, in collaboration with transportation brokers.➤ Maintain and strengthen productive rapport with third-party warehouses by promptly addressing complaints or service issues.➤ Establish reputation for saving inbound and domestic transportation spend by drafting reports to rank carriers based on cost, reliability and on-time delivery.➤ Provide strong attention for detail in preparing monthly warehouse performance KPI’s (key performance indicator) reports essential in determining opportunities for improvement.➤ Assume full accountability in reporting damaged, obsolete and slow-moving inventory at third-party warehouses and planned movement to streamline costs.➤ Demonstrate effective communication aptitudes to guarantee high level of customer satisfaction.➤ Thoroughly evaluate service levels and operational activities to identify trends and problems Show less
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Customer Account Coordinator
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Feb 2018 - Aug 2019
➤ Handled the complete order fulfillment process for both coatings, plastics and specialties (CPS) and construction products based on allocated and available-to-promise (ATP) inventory.➤ Exemplified leadership skills in providing training to team members and new associates regarding company operations, goals and processes.➤ Displayed competency in consolidating orders, identifying pricing/inventory discrepancies and escalating to stakeholders; thereby optimizing the entire month-end closing process for consignment orders.➤ Immediately determined and resolved issues regarding all aspects of product availability with various teams, including customers, sales, production, credit, product management, warehouse and distribution.➤ Proactively communicated with internal and external stakeholders as well as with global trade and freight forwarders to guarantee proper export/import documentation.➤ Took charge of researching, reconciling and coordinating price, lead time and delivery discrepancies.➤ Promptly responded to inquiries and requests from both internal and external customers and contacts. Show less
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Various Companies
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Book and Periodical Publishing
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1 - 100 Employee
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Previous Work History
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May 2004 - Jan 2007
➤ Human Resources Generalist – IFFCO-Tokio General Insurance, India ➤ Human Resources Associate – HUAWEI Telecommunications, India ➤ Management Intern – Hyundai Motor India Ltd., India ➤ Human Resources Generalist – IFFCO-Tokio General Insurance, India ➤ Human Resources Associate – HUAWEI Telecommunications, India ➤ Management Intern – Hyundai Motor India Ltd., India
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Education
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University at Buffalo School of Management, The State University of New York
Master of Science - MS, Supply Chain and Operations Management -
Savitribai Phule Pune University
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General -
Nagpur University
Bachelor of Science - BS, Statistics, Computer Science, Mathematics