Sura Ajlouni
Account Executive at Redd Technologies- Claim this Profile
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Bio
Credentials
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Python programming
UdemyMar, 2021- Nov, 2024 -
Introduction to Programming Using Python
CiscoJul, 2020- Nov, 2024 -
Cisco Certified Network Associate Industrial (CCNA I)
Pioneers Academy
Experience
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ReddTechs
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Jordan
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IT Services and IT Consulting
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1 - 100 Employee
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Account Executive
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Jun 2022 - Present
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Zain Jordan
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Jordan
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Telecommunications
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700 & Above Employee
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Internship Trainee
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Jul 2021 - Sep 2021
Core Network switching Engineer Core Network switching Engineer
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Aramex
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United Arab Emirates
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Contact Center Agent
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Jul 2020 - Jul 2021
-Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs. -Log shipment collection requests. -Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized. -Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs. -Log shipment collection requests. -Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized.
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Education
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2017 - 2022
The Hashemite University
Bachelor's degree, Electrical, Electronics and Communications Engineering
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