Supriya Suresh, PMP
Project Manager at Global Touchpoints Inc.- Claim this Profile
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Hindi Professional working proficiency
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Kannada Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
LinkedIn User
I have had a pleasure to work with Supriya for almost 3 years; together we managed to accomplish multiple large-scale projects, generating upwards of hundreds of millions $$ in revenue. She is aways quick to learn, data-driven, nice to talk to and ruthless when it comes down to getting things done. I highly recommend Supriya to any organization that wants to turn their data organization into a revenue-generating one. If you are looking for an honest, smart, dedicated, team-player with vast knowledge of program and project management; then Supriya would be a perfect candidate.
Youval Dar
I've been working with Supriya for over two years. Supriya is a great project manager and a great person to work with, she is capable, organized, responsible, responsive and patient. She functions great in a very difficult environment with many projects, changing priorities, changing requirements, balancing limited resources with business needs. She is a valuable team member to have. I definitely recommend Supriya.
LinkedIn User
I have had a pleasure to work with Supriya for almost 3 years; together we managed to accomplish multiple large-scale projects, generating upwards of hundreds of millions $$ in revenue. She is aways quick to learn, data-driven, nice to talk to and ruthless when it comes down to getting things done. I highly recommend Supriya to any organization that wants to turn their data organization into a revenue-generating one. If you are looking for an honest, smart, dedicated, team-player with vast knowledge of program and project management; then Supriya would be a perfect candidate.
Youval Dar
I've been working with Supriya for over two years. Supriya is a great project manager and a great person to work with, she is capable, organized, responsible, responsive and patient. She functions great in a very difficult environment with many projects, changing priorities, changing requirements, balancing limited resources with business needs. She is a valuable team member to have. I definitely recommend Supriya.
LinkedIn User
I have had a pleasure to work with Supriya for almost 3 years; together we managed to accomplish multiple large-scale projects, generating upwards of hundreds of millions $$ in revenue. She is aways quick to learn, data-driven, nice to talk to and ruthless when it comes down to getting things done. I highly recommend Supriya to any organization that wants to turn their data organization into a revenue-generating one. If you are looking for an honest, smart, dedicated, team-player with vast knowledge of program and project management; then Supriya would be a perfect candidate.
Youval Dar
I've been working with Supriya for over two years. Supriya is a great project manager and a great person to work with, she is capable, organized, responsible, responsive and patient. She functions great in a very difficult environment with many projects, changing priorities, changing requirements, balancing limited resources with business needs. She is a valuable team member to have. I definitely recommend Supriya.
LinkedIn User
I have had a pleasure to work with Supriya for almost 3 years; together we managed to accomplish multiple large-scale projects, generating upwards of hundreds of millions $$ in revenue. She is aways quick to learn, data-driven, nice to talk to and ruthless when it comes down to getting things done. I highly recommend Supriya to any organization that wants to turn their data organization into a revenue-generating one. If you are looking for an honest, smart, dedicated, team-player with vast knowledge of program and project management; then Supriya would be a perfect candidate.
Youval Dar
I've been working with Supriya for over two years. Supriya is a great project manager and a great person to work with, she is capable, organized, responsible, responsive and patient. She functions great in a very difficult environment with many projects, changing priorities, changing requirements, balancing limited resources with business needs. She is a valuable team member to have. I definitely recommend Supriya.
Credentials
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SAFe 5 Scrum Master
Scaled Agile, Inc.Oct, 2022- Nov, 2024 -
Automation Pro I Certificate
WorkatoSep, 2022- Nov, 2024 -
Transitioning from Waterfall to Agile Project Management
LinkedInJul, 2022- Nov, 2024 -
Project Management Professional
Project Management InstituteAug, 2017- Nov, 2024 -
OSU Data Mining Certificate
Oklahoma State UniversityMay, 2012- Nov, 2024
Experience
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Touchpoints
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United States
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Software Development
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1 - 100 Employee
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Project Manager
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Aug 2022 - Present
GTP is an expertise-based organization that specializes in serving State Government agencies and a Salesforce partner. I manage multiple initiatives and participate in bids for new opportunities. ➢ Led end-to-end software and digital transformation project deliveries for State Government agencies as a Salesforce expertise partner. Implement Agile processes to govern project lifecycles. ➢ Spearheaded multiple concurrent initiatives and bids valued at $10 million for new client opportunities. ➢ Managed cross-functional teams of up to 8 people and stakeholders to deliver projects on time within budget. ➢ Developed and managed project plans, schedules, requirements, and milestones using JIRA, ensuring delivery met targets. ➢ Improved team collaboration by 20% as measured by velocity tracking and productivity through daily standups, retrospectives, and continuous Agile process enhancements. ➢ Led recurring meetings and synced with stakeholders to drive progress, address risks, and ensure stakeholder alignment. ➢ Produced project documentation adhering to internal and client standards including business requirements, user stories, and testing plans. ➢ Partnered with clients to understand needs and ensure optimal solutions were designed and implemented for their agencies ➢ Drafted sections of RFP responses, created presentations, and collaborated cross-functionally to produce compelling proposals that highlight our capabilities and win new business ➢ Continuously improved delivery by implementing automation to reduce project timelines by 5% in 4 months. Introduce new collaboration tools to streamline documentation and status reporting. Show less
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RingCentral
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Lead Program Manager - Data Warehouse Delivery Manager
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Dec 2020 - Jun 2022
The customer accounts hold many usage data that is very high-level, non-consumable (to derive any critical insight about the usage or adoption of the product by the customer), and dispersed data. They have a slow-performing visual capability. I managed the projects that resulted in dashboards with actionable account-level usage information of customers that Marketing Representatives can further use to view the complete cycle of customer engagement post-sale from Adoption to Upsell to Risk/Retention.➢ Serve as a conduit between end-users (sales reps), stakeholders, and IT personnel (development and testing) through which requirements flow➢ Establishment of a subsidiary Project Management Office for the data department along with Portfolio management of the projects related to the data team ➢ Project management, including new project review, prioritization, resource allocation, status reporting, bug management, and deployment management➢ Onboarding, training, and adaptation of new project managers (direct reports) and consultants ➢ Management of project managers under the data team to achieve project goals, adhering to their responsibilities and project milestones➢ Coordination and management of projects with the PMs and teams in different geo locations➢ Designed methodologies and set templates for presentations, new project requests, bug tracking, project reporting, and consultant onboarding to maintain consistency across the department➢ Coordination with partners on data and dashboard requests➢ Reporting of project status, results, metrics, and deployment schedules to stakeholders and executives Show less
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Project Manager / Business Analyst
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Oct 2019 - Dec 2020
➢ Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs➢ Design and demonstrate new user interfaces in accordance with business needs➢ Analyze, understand and map business process flows➢ Review, analyze, and evaluate business systems and user needs for enhancements to the system➢ Prioritize and schedule bug fixes and enhancements for implementation and coordinate same with stakeholders, development and testing teams➢ Maintain entry and status of issues and enhancements in the software project management system Show less
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Cloud4Wi
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Business Intelligence Analyst
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Jul 2018 - Dec 2018
Collected customer information from Hubspot and databases on Amazon Redshift. Perform in-depth analysis of data to determine the critical KPI for business optimization and back-office programs. Coordinated with other team members to understand the impact of KPI on development and sales. Provided the analytics to the executives for decision-making and improving sales strategies. ➢ Collected requirements from Executives for data analysis to be displayed on reporting dashboards, and testing each result against the sample date to validate the analysis ➢ Transformed marketing and sales data for executive presentations by consolidating data into an interactive Tableau dashboard allowing executives with simple clicks to analyze leads, by customers revenue, and size to determine their target's potential and which products to offer to improve sales ➢ Proactively streamlined and automated cleaning of marketing data to 2 minutes saving half a day of labor on Monday’s by creating dataflow on Tableau to merge data efficiently into the final database ➢ Designed sample dashboards to analyze the data collected at customer locations to determine the key factors affecting their sales and customer behavior Show less
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Autodesk
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United States
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Software Development
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700 & Above Employee
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Business System Analyst
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Aug 2013 - Sep 2015
Working with different teams in designing, implementing, and improving the Autodesk portal which will be the one-stop solution for all the Autodesk customer needs. Understand future scope with stakeholders and the UX team. Liaison between the internal customer (Marketing) and the IT development team. ➢ New and improved Autodesk website to sell the products and buy or renew subscriptions. Helped the team with project management to complete the sprint’s work promptly ➢ Expanded role as the go-to person for project management work, coordination and documentation by developing method to attach files of meeting summaries, UX design, and test cases linked to story that helped QA complete test scripts on time ➢ Sustained meeting deadlines by writing test cases in advance to assist developers and QA in completing work and covering all scenarios; pitched in to help QA by running Jenkin’s scripts, when completed personal work ➢ Demonstrated in 4 months, ability to work independently and attained the role of BSA from Jr. BSA by self-studying Agile development concepts, discussing process with team members, reading project documents and learning ➢ Devised system to record bugs in project management tool that tracked fix process, by shadowing developers to learn web calls, debug and simplify reported information which conserved developers time to cover more stories in a Sprint ➢ Wrote test cases, manual testing and ran automation scripts to verify the functionalities developed by the team ➢ Engage and participate in all aspects of design reviews, test and project plans, resource estimates, implementation schedules and Agile Scrum ceremonies like stand-up, grooming, and planning Show less
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Oklahoma State University
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United States
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Higher Education
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700 & Above Employee
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Research Assistant
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Jan 2012 - Sep 2012
Remodeled datasets according to the requirements Analyzed data using the data mining tools like Enterprise Miner Studied the results and reported the results to the professor Remodeled datasets according to the requirements Analyzed data using the data mining tools like Enterprise Miner Studied the results and reported the results to the professor
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Education
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2011 - 2013
Oklahoma State University
Master of Science, Management Information Systems -
2006 - 2010
Visvesvaraya Technological University
Bachelor of Engineering, Computer Science
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