Supriya Dutta
Communication & Process Excellence at Siu-Ka-Pha Multispeciality Hospital- Claim this Profile
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Bio
Experience
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Siu-Ka-Pha Multispeciality Hospital
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India
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Hospitals
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1 - 100 Employee
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Communication & Process Excellence
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Aug 2022 - Present
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Kangaroo Care
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India
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Hospitals and Health Care
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1 - 100 Employee
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Process Excellence Manager & Business Development
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Jul 2021 - Jul 2022
business development, L&D, process initiation and implementation business development, L&D, process initiation and implementation
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Patient Engagement & Process Excellence Manager
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Aug 2020 - Jun 2021
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Manager Process Excellence and Operations
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Sep 2018 - Dec 2019
Handled international patient care services for PAN India . Improving patient satisfaction, operations and business development. Handled international patient care services for PAN India . Improving patient satisfaction, operations and business development.
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HCG Multi specialty Hospital
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India
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Hospitals and Health Care
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1 - 100 Employee
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Assistant Manager
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2017 - 2018
International patient care International patient care
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Manipal Health Enterprises Pvt. Ltd
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Hospitals and Health Care
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700 & Above Employee
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International Patient Care
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Mar 2017 - Sep 2017
International business development and patient care International business development and patient care
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Public Relations Officer
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Jul 2014 - Dec 2016
International patient care, executive OPD management, feedback management, one cardiac surgical unit in charge of operations and customer care, counselling and business development International patient care, executive OPD management, feedback management, one cardiac surgical unit in charge of operations and customer care, counselling and business development
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Medica Superspecialty Hospital, Kolkata
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India
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Hospitals and Health Care
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700 & Above Employee
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Customer Relations
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Jan 2013 - Dec 2013
In-charge Institute of Neurosciences OPD and IPD patient care, customer satisfaction, operations In-charge Institute of Neurosciences OPD and IPD patient care, customer satisfaction, operations
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Apollo Hospitals
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India
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Hospitals and Health Care
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700 & Above Employee
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Personal Assistant and Dept. Co-ordinator, Cardiothoracic surgery
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2009 - 2013
Counselling, conversion, feedback management and operations Counselling, conversion, feedback management and operations
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Education
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Indian Institute of Management Raipur
Certified, Digital Marketing & Social Media Strategy -
Transformation Academy
certificate, Life Purpose Life Coach -
Calcutta University, Kolkata
Bachelor of Science - BS, Zoology/Animal Biology -
Fab Academy Fabulous Body Inc. California
Diploma in Health & Welness, Internationally Accredited CPD Activity -
DOEACC
PGDCC