Sr.Manager

Head of SBU Public Safety Division

• Oct 2019 - Present

Main Duties and Responsibilities:• Incorporate company procedures and policies in operations of business unit • Monitor and review project activities and ensure its completion within scheduled time and budget.• Manage business activities focusing on financial and strategic growth of organization.• Create new marketing strategies and monitor QA and QC measures.• Build strong relationship with the customers in order to maintain good revenue growth.• Manage start-up costs and finances of business unit by efficient financial management.• Perform review and validation of system layouts and equipments.• Create harmonious working environment, train and mentor staff and motivate all team members to perform efficiently.• Explore and analyze market trends and identify new opportunities in assigned region.• Coordinate with Marketing team to develop and implement operational plans for new product launches.• Work on requirements provided by senior management whenever required. Show less

Solution team lead

• Apr 2003 - Present

Main Duties and Responsibilities:Working with Customers:• Met with channels/customers to understand their current technical environment, key business issues/drivers, and future technology requirements.• Worked closely with customers on the technical requirements to provide technical solutions - Identified requirements, including technical details sufficient for product definition.• Developed and established strong relationships with strategic clients and industry partners.• Provided product updates and technical advice to clients - Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.• Presented the company products to clients - Showcased drivers and value that supported the business case for the total cost of ownership to the customer.Working with Sales and Marketing Teams:• Worked with the sales team to develop selling strategy within the target accounts - Created and delivered effective presentations and sales tools for the sales team.• Work with regional sales managers to provide pre/post-sales support - Worked with the sales team to design, propose, and close new deals/opportunities with customers.Key Initiatives and Achievements:• Architecture/designed some of the most complex solutions using the latest technology in the field.• Initiated pre-sales activities, consulting services and products - Developed projects’ scopes (SOW, scope of work) and prepared proposals.• Performed competitive analyses.• Attended industry trade shows, exhibitions, seminars and training sessions to promote products and services. Show less

Project Manager

• Apr 2003 - Present

Main Duties and Responsibilities:• Coordinate internal resources and third parties/vendors for the flawless execution of projects• Ensure that all projects are delivered on-time, within scope and within budget• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques• Report and escalate to management as needed• Manage the relationship with the client and all stakeholders• Perform risk management to minimize project risks• Establish and maintain relationships with third parties/vendors• Create and maintain comprehensive project documentation• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project• Develop comprehensive project plans to be shared with clients as well as other staff members• Develop spreadsheets, diagrams and process maps to document needsProject Reference:• TOT: IP-VPN Project, xDSL nationwide Project, DSL VPN Project, MetroLAN Project, Wi-Fi Project• CAT: IDC Project, GPON Project, Wireless Link Project, Website development• IEAT: CCTV and Control Room Project, Waste Monitoring Project• SRT: CCTV Project• Digital TV nationwide project for TPBS, MCOT, PRD and TV5 • Change frequency in nationwide for TPBS, MCOT, PRD and TV5 Show less

Pre-sales Consultant

• Oct 1999 - Mar 2003

Main Duties and Responsibilities: • Provide pre-sales support to sales teams, partners and prospective customers • Develop and deliver responses to customer and prospect inquiries, including RFPs, RFIs, and initial solution discussions • Provide evaluations and proof-of-concept assistance to partners and prospects • Document customer feature requests and issues • Responsible for maintaining good relationships with internal and external business partners • Worked with customers to ensure smooth delivery and implementation of the proposed solutions Show less

System Engineer

• May 1997 - Sep 1999

Responsibilities: • Installing, supporting, and maintain network services, equipment and devices. • Perform troubleshooting for Network Related Issues. • Documents network problems and resolution for future reference. • Perform troubleshooting analysis of the Modems and Routers. • Provide Call Support for the Customers to Fix the Issue. Responsibilities: • Installing, supporting, and maintain network services, equipment and devices. • Perform troubleshooting for Network Related Issues. • Documents network problems and resolution for future reference. • Perform troubleshooting analysis of the Modems and Routers. • Provide Call Support for the Customers to Fix the Issue.