Experience

NORI HR and Employment Law

• United Kingdom
• Human Resources Services
• 1 - 100 Employee

• Office & Accounts M

  • Oct 2020 - Present

  Managing the office processes and team to enable our clients to receive a 5 Star support with all their interactions with NORI HR and Employment Law - Managing the office processes and liaising with all employees. - Developing and monitoring KPI related to supporting our clients. - Contacting clients to ensure they are aware of the products and services they can benefit from, taking their feedback on the service they have received and integrating into our continuous quality checks and process developments. - Sourcing products and services for the company. - Working with the team, both in the office and remotely, to ensure they have the tools and support they need to fulfil their role. - Document creation for internal processes. Show less



Ann Ainsworth Associates

• United Kingdom
• Executive Offices

• Project Executive at Ann Ainsworth Associates

  • Jan 2017 - Oct 2020

  Your outsourced Virtual and In-House Personal Assistant supporting your business with administration tasks and ideas generation. Your outsourced Virtual and In-House Personal Assistant supporting your business with administration tasks and ideas generation.



Golden Soney Ltd

• Blackburn, United Kingdom

• Office Manager

  • Jul 2017 - Apr 2018

  Managing all administration in the office including customer orders, suppliers, accounts, planning and procurement Managing all administration in the office including customer orders, suppliers, accounts, planning and procurement



ROCKET CENTRE LIMITED

• United Kingdom
• Motor Vehicle Manufacturing

• Service Reception Administrator

  • Aug 2009 - Jan 2015

  Management of motorbike service centre bookings, payment transactions and liaison between customer and mechanics. Administration of internal and customer paperwork. Management of anniversary dates and marketing for repeat custom through reminders and loyalty schemes. Front of house and first point of contact for both walk-in retail customers, business visitors and busy telephone enquiry lines. Management of motorbike service centre bookings, payment transactions and liaison between customer and mechanics. Administration of internal and customer paperwork. Management of anniversary dates and marketing for repeat custom through reminders and loyalty schemes. Front of house and first point of contact for both walk-in retail customers, business visitors and busy telephone enquiry lines.



GET Property Management Ltd

• Blackburn, United Kingdom

• Front Of House Manager

  • Sep 2007 - Jul 2009

  Reception and secretarial duties for facilities management company providing rented managed office space, warehousing and meeting rooms. Management of incoming and out-going telephone, email, post and greeting in person for up to 40 businesses at any one time Reception and secretarial duties for facilities management company providing rented managed office space, warehousing and meeting rooms. Management of incoming and out-going telephone, email, post and greeting in person for up to 40 businesses at any one time



Total Care & Support Ltd

• Blackburn, United Kingdom

• Finance Administrator

  • Sep 2005 - Sep 2007

  Finance administrator managing monthly and annual customer payments £100k via finance agreements, standing orders and direct debits. Included management of set-up, failed payment chases, refunds, reporting and analysis and liaison with customers and finance companies. Finance administrator managing monthly and annual customer payments £100k via finance agreements, standing orders and direct debits. Included management of set-up, failed payment chases, refunds, reporting and analysis and liaison with customers and finance companies.



Time Computers

• Blackburn, United Kingdom

• Retail Support and Administrator

  • Apr 2002 - Jul 2005

  Member of telephone, email and fax support team to 320 UK nationwide stores. Duties included chasing of customer orders, repairs and requests, liaison with Customer and Technical Support call centre and store manager marketing and point of sales requests. Member of telephone, email and fax support team to 320 UK nationwide stores. Duties included chasing of customer orders, repairs and requests, liaison with Customer and Technical Support call centre and store manager marketing and point of sales requests.