Experience

FairDee Insurtech
• Thailand
• Insurance
• 1 - 100 Employee
• Software Quality Assurance Engineer

  • Jul 2023 - Present


Doppio tech

• Chile
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Engineer

  • Jul 2021 - Present

  Skills : Manual testing • Testcases • Database SQL • API Postman • Agile methodologies • Jira • Mobile testing • Web/Mweb testing - Identify and track software bugs and inconsistencies - Perform test execution , functional , SIT , Regression - Reviewing specification requirements and ensuring test coverage - Coordinate with the team to meet the project's deadline. - Identify quality assurance delays and recommend enhancements. - Investigate and prioritize bugs in software in order to increase developer productivity - Develop test plans, test scenarios, and test cases in accordance with product requirements for functional, regression, and System integration test - Perform UAT with users Show less



OPPO

• China
• Telecommunications
• 700 & Above Employee

• Customer Service Coordinator

  • Aug 2020 - Jun 2021

  - Preparing chat weekly report for three brands (OPPO, realme and OnePlus ), monitoring chat agents to find out inappropriate conversation. - Training chat agents and Providing the useful information and update the new product for the team. - Following repair status/shipping status, update and collect the report of customer satisfaction. - Coordinate with internal and external in order to follow up any cases. - Preparing chat weekly report for three brands (OPPO, realme and OnePlus ), monitoring chat agents to find out inappropriate conversation. - Training chat agents and Providing the useful information and update the new product for the team. - Following repair status/shipping status, update and collect the report of customer satisfaction. - Coordinate with internal and external in order to follow up any cases.


Bangkok Flight Services
• Thailand
• Airlines and Aviation
• 100 - 200 Employee
• Passenger Service Agent

  • Sep 2019 - Dec 2019