Security Steward

• May 2023 - Present

I am working as a security steward with customer-facing roles to help them communicate with event organizers and emergency services, customer service with directions, inquiries, or other customer service-related tasks I am working as a security steward with customer-facing roles to help them communicate with event organizers and emergency services, customer service with directions, inquiries, or other customer service-related tasks

Software Engineer

• Jul 2020 - Dec 2022

Developed and implemented software monitoring solutions using the OpenTelemetry framework, enabling real-time visibility into IT infrastructure components' performance and health, such as servers, databases, and applications. Collaborated with cross-functional teams to design and develop custom data collectors and exporters for integrating diverse technologies and platforms, allowing seamless data collection and aggregation from various sources. Designed and optimized data processing pipelines to handle high-volume and high-velocity monitoring data, ensuring efficient data ingestion, storage, and analysis for timely and accurate insights. Contributed to the enhancement of the monitoring platform by implementing new features, such as distributed tracing and anomaly detection, leveraging OpenTelemetry's capabilities and industry best practices for observability. Show less

Co-Founder

• Jan 2020 - Jun 2020

Agriculture fresh produce Supply Chain Company. We sourced fresh produce directly from the farm and provide to customers within a stipulated time, Problems: Middlemen involved in the supply chain, there was no price transparency. Produce of the farmers exchanged a lot of hands before reaching the consumer, Farmers hardly making any money. Solution: Efficient price discovery platform. Cutting out middlemen hence,cutting cost of intermediation. Break down uncultivable and traditional supply chain. Delivering to over 10+ clients ranging from government bodies to the HoReCa industry in a span of just 3 months clocking monthly revenue of 100k until the COVID-19 wave hit us. Show less

Software Engineer

• Oct 2019 - Dec 2019

Developed and maintained key features and functionalities of NICE's survey creation product, contributing to its robustness and scalability, similar to popular survey tools like SurveyMonkey.Collaborated closely with cross-functional teams, including UX/UI designers and product managers, to gather requirements and implement intuitive and user-friendly survey creation workflows and interfaces.Implemented advanced survey logic and question branching capabilities, enabling users to create complex and personalized survey experiences tailored to specific respondent criteria and behaviors.Integrated external data sources and APIs into the survey creation product, allowing users to import and analyze data from various systems and platforms, enhancing the flexibility and data-richness of the survey responses. Show less

Associate Software Engineer

• Jul 2017 - Sep 2019