Experience

TIGI-WEAR LIMITED

• Retail
• 1 - 100 Employee

• Account Assistant

  • Nov 2019 - Present



CVP

• Credit Controller

  • Jul 2019 - Sep 2019

  General bookkeeping duties. Handled internal queries regarding payments.Recorded transactions, updated receivables by totalling unpaid invoices and maintained records by microfilming invoices, debits and credits.Analysed customers financial status and credit ratings to determine loan feasibility.Verified validity of account discrepancies by investigating information from sales, trade promotions, customer service departments and customers.Identified, analysed and resolved valid/authorised deductions, invalid/unauthorised deductions and collections using relevant procedures.Set up terms and conditions of loans in ensure customer payments and negotiated affordable repayment plans.



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • Dec 2018 - Jul 2019

  Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.Used product knowledge, sales abilities and customer relations skills to help customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Jul 2017 - Jul 2018

  Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.Worked individually and as part of a team to build rapport and provide high standards of customer service.Attended team meetings to discuss good work practises and discuss improvements to boost sales and customer loyalty.Organised store merchandise racks and displays to promote and maintain visually appealing environments.Assisted customers with locating and choosing merchandise in any store department.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Health Advisor / Call Centre

  • Nov 2015 - Nov 2016

  Communicated efficiently to understand patient requirements, undertake medical assessments and identify emergencies via telecom to provide the best advice and assistance. Liaised with doctors regarding patient prescriptions during 'out of hour' times. Worked under pressure to meet NHS exceptions from both the employer and patients. Organised and planned workload to complete tasks in a timely manner. Communicated efficiently to understand patient requirements, undertake medical assessments and identify emergencies via telecom to provide the best advice and assistance. Liaised with doctors regarding patient prescriptions during 'out of hour' times. Worked under pressure to meet NHS exceptions from both the employer and patients. Organised and planned workload to complete tasks in a timely manner.