Experience

McDonald's Vietnam

• Food and Beverage Services
• 1 - 100 Employee

• Learning and Development cum Restaurant Solutions Consultant

  • Oct 2020 - Present

  Acting as a mid-level expert in both McDonald's People Development & Operations StrategiesLeading Learning & Development/Restaurant Solutions Group Projects/Initiatives, internal and cross-functional, side by side with the Lead as well as working closely with Field Team through consultancy, which requires an excellent building blocks, execution profiency and talent proficiency.Learning & Development: Course & Workshop Delivery, Developing learning programs that build the talent pool based on functional and business needsRestaurant Solutions Group: Studying data from various systems to identify opportunity trends and provide QSC consultancy to Field Operations Show less

• Learning And Development Specialist

  • Oct 2018 - Sep 2020

  Looking after the stream of "Talent Development & Culture" under Learning & Development; Providing training support and guidance to Restaurant teams in people development and succession; Facilitating knowledge transfers in different formats that improves restaurant team performance; Developing / fine-tuning tools / programs / systems under operations training to enhance consistence, effectiveness and efficiency; Support deployment of projects that Training is relevant.

• Restaurant Manager

  • Oct 2013 - Sep 2018

  Responsible for running a profitable restaurant by growing sales and guest counts and for making sure the restaurant meets critical customer standards of Q, S, C.Lead team of managers to set their own goals, following up on progress and provide coaching, direction to improve restaurant as a whole.Hiring and developing others team members to make sure the restaurant has the right team to lead into future.



Apparel Sourcing Vietnam

• Retail Apparel and Fashion
• 1 - 100 Employee

• Assistant To The Director

  • Jun 2011 - May 2013

  Bridge of communication between the Director and the team, manage daily operations to report back to Director. Looking for potential customers through e-marketing, process with pre-sales and follow up with after sales. Managing and optimizing social networking pages Sourcing domestic suppliers for trims and accessories Administrative jobs. Bridge of communication between the Director and the team, manage daily operations to report back to Director. Looking for potential customers through e-marketing, process with pre-sales and follow up with after sales. Managing and optimizing social networking pages Sourcing domestic suppliers for trims and accessories Administrative jobs.